Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of Process Associate, Investigations (MOSE)

Responsibilities:
• Investigative Analysis: Assess large datasets to identify trends and anomalies indicating potential malicious activities or policy violations. Utilize critical thinking to establish relevant evidence for investigations.
• Compliance Oversight: Review API product datasets, ensuring compliance with platform policies and highlighting inconsistencies.
• Intelligence Reporting: Produce high-quality intelligence reports and assessments, managing sensitive data, and communicating findings to internal and external stakeholders.
• Multi-tasking Prioritization: Manage multiple investigations independently, prioritizing time effectively to meet deadlines.
• Clear Communication: Clearly communicate investigative findings to leadership through written and verbal reports, adapting communication for various audiences. English fluency is a must.
• Methodical Investigation: Employ various methodologies (on and off platform) to understand abuse patterns and attribute responsible parties.
• Self-Motivation Initiative: Demonstrate self-drive in investigative processes, following leads independently with minimal guidance, and understanding complex problems.
Qualifications we seek in you
Minimum qualifications
• Bachelor's or Master's degree in relevant fields (e.g., Criminal Justice, Cyber Security)
• Relevant experience in investigations, risk, fraud, or related fields. Ability to draft investigative reports, work independently, and collaborate within a cross-functional team.
• Strong analytical/coding and communication skills.
• Ability to be flexible, multitask and learn in a fast-paced environment.
• Customer-focused and can demonstrate understanding and empathy.
• Creative problem solver with excellent troubleshooting skills.
• Self-driven nature with strong attention to detail and follow-through.
Preferred qualifications
• Proficient in data-driven problem-solving, utilising search tools, OSINT research methods, and investigative tools like QRadar, Splunk etc.
• Experience in IT Security or Networking; background in cybercrime investigations, and experience with research-driven insights in a fast-paced environment
• Lean Six Sigma Methodologies

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.