Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Process Associate / Process Developer – Insurance/ Invoice To Cash
Responsibilities
• Operate in a dynamic and deadline-driven environment
• Communicate with the Global Clients on calls as required for the collection of Premiums and Claims
• Perform with good processing skills and a positive, ‘can do” attitude
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Qualifications
Minimum qualifications
• B.com/ BBA (Finance Accounting graduate)
• Relevant experience
• The candidate must react positively and effectively to the needs of handling volume spikes (usually at quarter Year ends)
• The candidate must also be willing to work in UK shifts through the year
• Deep dive understanding, research, and ability to perform day-to-day operations while maintaining SLA

Preferred qualifications experience
• Relevant work experience in finance/accounting business/ process
• Good knowledge of using MS Office tools; preferably advanced excel knowledge
• Proficient in English language- both written and oral; above average comprehension skills
• Prior London Market experience will be an added advantage
• PC Insurance experience
• Preferred Certification from CII (Chartered Insurance Institute), London, UK - LM1, LM2 LM3

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.