Process Assistants form an integral part of Amazon's Middle Mile operations, contributing significantly to the team's dynamic growth. Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external stakeholders.

Please note the shift pattern is variable, based on 4 days on and 3 days off including weekends.
Working hours: 17:00 pm to 03:00 am.

Key job responsibilities
Responsibilities:
- Track and report labor hours
- Occasionally, assist with production duties, train associates and verify SOP (standard operating procedure) compliance
- Ensure successful area performance through tracking and reporting metrics
- Independently assess all aspects of associate work performance and provide timely and detailed feedback
- Participate in Operational Excellence initiatives
- Maintain a full understanding of workflow and daily production goals
- Review and update SOP’s as required
- Ensure work areas remain clean and are properly equipped
- Identify and address safety hazards within the work area, and participate in safety initiatives
- Coach associates on ways to work safely at all times
- Ensure all job injuries are reported timely in accordance with established policies and procedures
- Provide leave coverage for Shift Managers