Problem-Solving Desktop Support Consultant (Jobs in Richmond, VA) Requirement id 151770 Job title Consultant Job location in Richmond, VA Skills required Computer Systems, Problem-Solving, Interpersonal Skills, Desktop Support Open Date 11-Feb-2025 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type --- Email Recruiter:coolsoft Job Description Consultant: Computer Systems, Problem-Solving, Interpersonal Skills, Desktop Support Onsite No of Submissions : 2 Start date : 03/03/2025 End Date : 05/31/2025 Submission deadline : 2/14/2025 Client Info : TAX Note: * Agency Interview Type: Both Web Cam and In Person Interview * Sr Desktop Support Tech. Both Phone and In PERSON Interviews will be conducted. * 100% ON SITE from Day One * Parking not provided for contractors * Duration: Expected to go 1 yr beyond May 31, 2025 Description : Per Mgr: Interviews will be a combination of PHONE or Virtual (initially) then a FOLLOW UP IN PERSON Interview will be conducted if there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed. Pls make sure your candidate aware of this. 100% ON SITE from Day One Parking not provided for contractors Duration: Expected to go 1 yr beyond May 31, 2025 ABOUT THE ROLE Virginia Tax seeks qualified resource to be responsible for: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Training other staff on troubleshooting and diagnosing problems. Writing and editing documentation about troubleshooting and diagnosing problems. Gaining feedback from customers to improve training methods. Writing and editing training manuals. Running reports and analyzing common complaints and problems. Troubleshooting VPN, Networking, and ISP problems. Call502-379-4456 Ext 100for more details. Please provide Requirement id: 151770 while calling.