Palo Alto, CA, US
2 days ago
Principal Technical Program Manager, Search Relevance Prod. Mgt
The Amazon Search Ranking and Relevance team is responsible for helping customers find relevant products that meet their expectations in terms of price, quality, and convenience. Our goal is to make shopping easy and enable customers to shop with confidence.

We are currently seeking a Principal TPM to join our team and utilize machine learning (AI, ML) to enhance the Amazon Search experience. The mission of this role will be to ensure that customers perceive Search as a trusted friend that directly answers their questions, assists them in exploring Amazon's extensive selection, and empowers them to shop with confidence, knowing that they have made the right choice.


Key job responsibilities
As the Principal TPM for Search Ranking and Relevance, your role is to create and execute the vision and strategy for the Relevance team's new products. Your focus is on delivering excellent shopping experiences for customers by understanding their shopping intents and incorporating relevant features on the search page. The ideal candidate should have experience in a fast-paced environment and a strong bias for action.

You will collaborate with global teams to identify and prioritize needs, influence the organization, and create high-quality search experiences. Your expertise in search engines and recommender systems will be crucial in expanding beyond the current offerings. Success in this role requires a customer-centric approach, innovative thinking, and effective communication.

Working closely with a team, you will create scalable shopping experiences that contribute to a delightful shopping experience for Amazon customers. This is a technical role that may require a tech assessment.


A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
Within the Search Relevance and Ranking team, our mission is to empower customers to shop effortlessly and confidently. We achieve this by providing relevant products and information through a well-organized interface. This is made possible by utilizing AI and ML models to gain deep insights into customer behaviors and preferences. By doing so, we ensure the delivery of the most relevant results that align with customer goals. Our access to a wealth of data enables us to create smarter and personalized experiences for both customers and selling partners using machine learning.

Our team is known for its high motivation, collaborative culture, and genuine enthusiasm for the work we do. We uphold strong entrepreneurial values and maintain a proactive approach. In this role, you will address customer challenges, define a strategic vision, prioritize, and invest in innovative recommendation technology. Additionally, you will create innovative models and tailored search experiences globally and across all devices. This high-impact role requires creative thinking and enjoys strong executive support.

As a leader, you will promote teamwork, collaboration, and commitment among diverse teams, ultimately delivering a satisfying customer experience. You will have full ownership, from strategy development to execution, performance assessment, and daily oversight of search relevance and ranking programs.
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