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Job Description Summary:
The Principal Solutions Advisor will provide expert level technical support in the field for DB2 Tools for z/OS. The Advisor will represent the customers’ needs to the development team to ensure development roadmaps support clients’ needs. Serves as the lab advocate to ensure the customer’s expectations are set correctly related to technical issues on the software. Assists sales in presenting and demonstrating these products and/or solutions to customers and support/drive POCs and POTs as well as providing deployment support and education as needed. The Principal Solutions Advisor will lead, mentor and train other Solutions Advisors and Sales Engineers as needed.Essential Duties and Responsibilities:
Expert technical knowledge of multiple Rocket products within a lab, including new releases, new products and interfacesProven success of partnering well across multiple functions and disciplinesUnderstand and articulate complex and challenging business problem(s) customers are trying to solve for, to identify the right technology to bring forward to large customersLead and deliver highly complex technical product trainingInteract with lab and product support to research and respond to detailed questions from prospective and current customersDeliver proof of concept and proof of technologies to large customersEnsure that clients’ needs have been met and that product/solution is fulling functioning according to specificationsShare customer feedback to product management in a variety of customer environmentsIdentify opportunities for additional customer technology enhancements though mastery of mainframe solutionsDeliver services that allow for successful proof of concept and post-sales deploymentManage multiple large projects simultaneously from start to finishHandle objectives professionally, answers questions quickly and coherently, deals with complex challenges assertively and persuasivelyMentor junior level Solutions Advisors, junior LSE, and SE team membersRequired Qualifications:
10+ years of relevant experienceExpert technical knowledge of DB2 for z/OS utilities and the concepts of database administration, backup and recovery, data maintenance, and DB2 for z/OS application performancePrevious consulting experience requiredPrevious technical software sales experience requiredStrong interpersonal/ relationship management skillsTime management skillsSelf-motivated, and disciplined to work remotely with limited supervisionStrong work ethic and committed to client’s successAdvanced communication skills required to keep all internal stakeholders updated on the progress of each opportunityConfident and dynamic speakerAttendance at conferences and customer events to promote the technology may be required#LI-MM1
#LI-Remote
Information Security:
Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
Diversity, Inclusion & Equity:
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
The base salary range for this role is $132,055.00 - $165,068.75 /year. Exact compensation may vary based on skills, experience, and location..What Rocket Software can offer you in USA:
Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)Healthcare coverage options to fit you (and your family’s) needsRetirement savings, with matching contributions by Rocket SoftwareLife and disability coverageLeadership and skills training opportunitiesTwo paid work days for off-site trainingEOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!