Bellevue, WA, US
2 days ago
Principal Product Manager - Tech, FBA
Since 2000, Amazon has made its virtual shelf space available to third-party sellers, enabling them to reach hundreds of millions of customers, build their brands, and grow their business. Amazon’s Worldwide Selling Partner Services (SPS) is an accelerator for these independent businesses to grow and develop, enabling every brand – from the small business with an idea to the large, multi-national corporation – to thrive and grow into a global selling success. Fulfillment by Amazon (FBA) was foundational to this mission when it launched in 2006. At the time, the process of receiving a customer order, packaging it, dropping it off for delivery, and doing all of this fast was operationally intense. FBA gave sellers the option to outsource order fulfillment, customer service, and handling returns to Amazon so they could spend more time inventing amazing products for customers. Since then, Amazon has launched more services to support sellers’ broader supply chain needs, including Amazon Warehousing and Distribution (AWD) and Supply Chain By Amazon (SCA).
We are re-imagining key components of the Amazon supply chain services, such as inbounding to Amazon, as we broaden their reach to new customer types and evolve our network to meet diverse seller needs. We are looking for strategic and innovative leaders to be in the driving seat for this journey.

Key job responsibilities
As a Principal Product Manager - Tech with FBA, you will lead new, large product initiatives to define the long-term strategy and vision to meet emerging customer needs. You will work with teams across Amazon to solve complex business and product challenges, proactively identifying gaps/opportunities to then develop a suite of products to ensure customer success.
You will help clarify ambiguous issues and negotiate effective technical solutions between development, science, product and business teams. You will be responsible for influencing organization's product and technical roadmap and technical architecture and will anticipate bottlenecks and escalate issues when required in order to ensure on-time delivery. You will represent difficult trade-off decisions and solutions clearly to leadership to help them understand decisions and options. You will leverage your technical knowledge to drive technical trade-off choices. You will manage cross-functional and cross-organization communication to ensure all stakeholders are informed, and needs are aligned.
• Define a data-driven product vision, develop business cases, requirements, and prioritize competing opportunities
• Understand customer (external and internal) needs and execute to high expectations in a fast-paced environment
• Work with engineering and science to build exceptional products
• Partner with teams across Amazon Product and Tech globally to identify and influence development of new products and services.
• Interact with stakeholders at multiple levels and in multiple locations, working with business, operations, tech and BI teams to define and deliver solutions.
• Anticipate bottlenecks, provide escalation management, and make tradeoffs to balance business needs versus technical or operational constraints.
• Contribute to the technical design of new product features.
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