Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Principal Consultant - Technical Writer
We are looking for a talented and dedicated Technical Writer to join our RD team in India and document our market-leading product Artifactory.

Responsibilities
• Collaborate closely with Product Managers, Developers, and other Subject Matter Experts to understand requirements, create outlines, and document new features
• Produce structured, clean, and intuitive end-user documentation, including user guides, release notes, use cases, API content, and more.
• Write and manage knowledgebase articles, user guides, and other documentation deliverables.
• Track features and enhancements using Agile tools, identifying requirements and writing new content to accompany releases
Collaborate with other writers on projects such as updating the documentation style guide, contributing to the design system, and contributing to our internal wiki

Qualifications we seek in you

Minimum Qualifications
• Proven experience as a Technical Writer in an enterprise software development environment
• English at native level
• Strong interpersonal skills with the ability to build and maintain key relationships
• Excellent writing skills with an ability to structure content effectively and write clearly
• Ability to work independently with a strong sense of responsibility and commitment
• Capable of working accurately and quickly with attention to detail
· Ability to multitask and meet tight deadlines, doing what’s required to release content on time, including occasionally jumping online at less conventional times

Preferred Qualifications/ Skills

• Experience with topic-based authoring and content reuse
• Knowledge of DevOps principles, processes, and tools
• Experience with REST APIs, Open API 3.0 (Swagger), or Bash scripting / Linux
• Technical knowledge or experience such as coding, HTML, networking, databases, working in public clouds (GCP, AWS, Azure), working in a CLI / console
• Experience with tools including Paligo, Fluid Topics, Figma, Jira, Google Docs


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.