This opportunity is with Oracle Financial Services Software, a separate company and majority-owned subsidiary of Oracle Corporation. 

The Role : .

Global PAYplus application support - Technical / Functional • 10+ years working experience on GPP Application + Exposure to Java Programming language + Database + OS (Linux/Unix)• Software engineering experience and good knowledge of one or more programming languages • Knowledge of SDLC and ITIL a plus • Experience in Linux • Experience in MongoDB • Knowledge or Exposure to, Apache Kafka• Comprehensive and up-to-date knowledge of industry technologies for storage, networking, and processing• Experience with Application Servers and Web Servers • Exposure to cloud related technologies• Fluency in English. • Excellent customer interaction skills
As an integral part of the support team you will be responsible for the following – Production support GPP Instant Payment transaction monitoring System    Develop a strong understanding of customer's GPP Instant Payment program, policies and procedures, and requirements. •    Execute the accurate processing of different types of alerts in accordance with standard operating procedures. •    Suggest process improvements to achieve improved efficiency and accuracy. •    Providing training to the team members and solving the day-to-day Business queries   Prepare and deliver reports in line with key deliverables •    Knowledge/prior exposure to Incident/Problem/Change Management.•    Participate in Major incidents including tasks related to identifying and basic troubleshooting Infrastructure and application issues proactively •    Provide RCA for Major Incidents as required•    Ability to prioritize and manage multiple incidents   Participate in emergency service and disaster recovery activities•    Willing to work on shifts and on-calls•    Demonstrated ability to multi-task, work under pressure and think analytically.

Career Level - IC3