Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Principal Consultant, PMO – End User Transformation
In this role, you’ll ensure that plans established for projects are maintained / tracked to ensure the programme is managed in a manner that maximises probability of delivery of the project objectives.
Responsibilities
Supports the successful delivery of projects through effective facilitation, tracking and reporting.
Co-ordinates and administers the support that is required for the various forums that are required at the Project Level Refinement Forum
Maintains the Project Management Plan (PMP)
Ensures that the minimum artefacts required by the project are collated and maintained in a common document repository
Assist the PM to best manage the frameworks which will ensure successful planning and delivery – aligned to nWOW, QPRs and Refinement Forum
Co-ordinates various teams on Refinement Forum packs.
Administers the submission, review and approval process for investment requests submitted to the Refinement Forum (RF). Takes meeting notes for the RF
Works closely with the PM on Refinement Forum packs updates
Work with the Project Manager and Programme Finance teams to effectively manage the financials for the project. Also, support for QPR/MPR whenever needed.
Supports PM/PgmM in preparing monthly update of Governance Dashboard to regional stakeholders
Managing the Project Management Standard(PMS) Assurance framework for the Project/Agile
Supporting the Project/Programme Steering Committee (PSC/PgSC) in preparing quality materials (ToR, Progress reports, Minutes etc.);
Ensuring Project Tools is up to date including Project static data, status update including RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts
Ensuring all artifacts are available for timely submissions to committees (AED/PED, Red packs, Closure Reports, etc.)
Support refresh and implementation of the Project Management Standards (PMS) and System Delivery Framework (SDF);
Provide the important updates from Group ePMO Clarity Sprint Release to Project community;
Coach guide PMs in AED/PED preparation and subsequent project Management;
Enhance/Maintain country PMO Library (Bridge Page) as central source of reference for PMs;
Organise and co-ordinate PM sharing session;
Support various management forum presentation deck and project data request.
Qualifications we seek in you
Minimum Qualifications / Skills
A ‘can do’ attitude committed to doing ‘what it takes’ to deliver
‘Agile’. Whilst not being the subject matter expert, having the ability to learn quickly, listen, synthesize the issues and articulate clearly for senior management with recommendations.
Excellent communication and presentation skills; PowerPoint, written oral
Ability to create effective work relationships across functions borders
Focused, organised and results-oriented
Possesses good analytical / critical thinking skills
Meeting Group standards and familiarity with Project Management/nWoW standards, PED/QPR/MPR process, RAID reporting, Project lifecycle and related documents and phase gates
Experience of Microsoft Project and Clarity/Plan View tools.
Strong PMO experience within a large international, dynamic organisation
A proven track record of supporting successful projects delivery as PMO
Experience working within Financial Services and/or HR preferable
Familiar with agile methodologies, new ways of working
Good hands on usage of various tools Clarity/PlanView/JIRA/Confluence
Experience in Financials Management tracking
High levels of personal accountability and proactive initiative taking
Ability to prepare high-quality presentations/refinement forum packs
Excellent stakeholder engagement skills and ability to adapt to different styles according to target audience
Ability to prioritise and have good time management, as well as having very close attention to detail
Project Management Certification in PMP or Agile is good to have
Have knowledge of structured project management methodologies such as PMI PMBOK and must be experienced in applying project management knowledge, skills, tools, concepts, and techniques.
Preferred Qualifications/ Skills
A bachelor's degree in IT, computer science, business management, or a related field.
Agile project management experience preferred
A Project Management Professional (PMP/Prince2) certification is good to have.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.