Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Principal Consultant, BA/DA
In this role, you will be responsible for crafting clean, functional code that flawlessly suits the needs of the company. Your main focus will be coding and ensuring high performance and responsiveness to requests. To support Engineer using Agile Methodology and should have an end to end understanding of business use cases, to transform them into an effective and strategic solution. Work with business people to have a real time problem and, craft the solution which really fits into client needs.
Responsibilities
• Manage complex business requirements from gathering to refinement to realisation; looking for opportunities to standardise and simplify
• Documentation of detailed requirements based on technical build and business user standard operating procedures.
• Understanding and challenging design based on the business case benefits of solutions via data and managing change requests through structured program governance
• Set the standards for all projects to follow, user story creation, impact assessment etc. through business process descriptions, use cases, scenarios, business analysis, task and workflow analysis;
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details, abstract up from low level information to a general understanding and distinguish user requests from the underlying true business needs;
• Proactively communicate and collaborate with business stakeholders and IT teams to analyse information needs and functional requirements and deliver the Functional and Non-Functional requirements in the stories
• Lead or contribute to underlying business process discovery, analysis, reengineering and documentation. Matching process design with business goals, user stories/experience and functional capability
• Drive and challenge business units on their assumptions of how they will successfully execute their plan
• Guide the product owner in creating user stories and acceptance criteria, in a clear and unambiguous style
• Successfully engage in multiple initiatives simultaneously
• Excellent verbal and written communication skills required, including a thorough understanding of how to interpret customer business needs and translate them into functional and non-functional requirements
• Serve as a conduit between the customer community (Key Stakeholders and end-users) and the software development team through which requirements flow; Ensure developers understand the context of the changes and impact to any downstream and upstream systems
• Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs; Understand system technical limitations at a high level
• Highlight risks to the PM before they become issues so they can be tracked
• Review SIT defects prior to the start of UAT in conjunction with Scrum Delivery Manager · Involvement in UAT test phase; helping with or even leading on test strategy creation, guiding users and supporting /analysing user queries

Qualifications we seek in you
Minimum Qualifications
• BE/B Tech/MCA
• Excellent written and verbal communication skills
Preferred Qualifications/ Skills
• Proven ability to work within a team environment
• Experience of working in a reporting analytics team either in a projects or business as usual capacity
• Understanding of Analytics service models and technology platforms
• Agile methodology and practice
• Understanding of Jira and confluence
• Strong analytical and problem-solving skills and ownership of issues
• Highly effective verbal and written English communication skills
• Ability to make good/sound decisions and use independent judgment
• Strong abilities in large data handling through one or multiple of the following: Microsoft Excel.
• Delivery experience in all phases of the end-to-end Data Migration life cycle · Time management skills · Data Mapping delivery
• Data Analysis
• Negotiation and influencing skills, particularly across differing stakeholder levels
• Experience working within Human Resources in the financial industry preferable
• Have worked in an international, dynamic organisation · Advanced MS Office Suite Skills including SharePoint
• Excellent communication skills – oral, written and presentation
• Excellent stakeholder engagement skills and ability to adapt to different styles according to target audience
• Possess good English communication skills both written and oral, be able to articulate technical concepts to business users

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.