At Ecolab, you can help take on some of the world’s most meaningful challenges, delivering critical insights and innovative solutions to help our customers achieve clean water, safe food, abundant energy, and healthy environments. With our worldwide reach and ambitious growth plans, you will have the opportunity to own your future and impact what matters. Are you ready to make an impact?
Ecolab is searching for a driven Pricing & Support Experienced Analyst for future opportunities within our Distributor Finance team in Pune, India.
The position will support both the Pricing team and Support Center within Distributor Finance. This position provides critical analytical support specific to Pricing related activities and involvement in Support inquiries. This role is responsible for key metrics, reoccurring audits, ad hoc support, system testing, and distributor notifications. This includes technical & analytical support related to the Distributor portal and/or electronic feeds. This position involves a high level of interaction with distributors, Ecolab sales management teams and Ecolab’s information technology teams.
What’s in it For You:
You will join a growth company offering a competitive salary and benefits
The ability to make an impact and shape your career with a company that is passionate about growth
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
Feel proud each day to work for a company that provides clean water, safe food, abundant energy, and healthy environments
What You Will Do:
Provide support, ad hoc reporting, and analysis to internal and external customers
Work with internal and external customers to drive program compliance and address issues/findings
Provide technical and escalated support for Portal and electronic transmissions; working directly with IT team, submit tickets and complete testing
Generate reporting to produce monthly metrics on behalf of team
Complete reoccurring monthly & quarterly audits
Identify and resolve distributor pricing/contract alignment issues
Evaluate potential improvements and scope expansion based on changing business needs
Ensure that all reporting processes and systems are documented
Ensure reoccurring audit completion related to P&S activities.
Use sound judgment in decisions and interactions with internal and external customers
Suggest procedural changes to improve productivity
Support external units' projects when needed
Ensure proper information flow between all stakeholders in the process
Ensure all Pricing activities are completed in accordance with desktop procedures.
Ensure service levels are met daily on all Pricing related activities. Demonstrates urgency to resolve issues with internal Ecolab associates & distributors
Ensuring timely and effective communication of pricing to distributor partners. Ensure critical reoccurring notifications are sent in accordance with policy and procedures
Daily management of incoming volumes: include email counts, coding, and logging
Maintain a positive, professional approach through appropriate business communication.
Provide necessary support to execute key business-led initiatives.
Pricing Portal Support: Prompt access request handled within 24 hours and assist with troubleshooting distributor issues, escalation to management, IT ticket submission and provide live portal demos and help with general questions or concerns
New Product Launch set up and check list: ensuring new products are set up in system timely and accurately
Resolve SAP Pricing Errors: Diligently review queue daily (all errors resolved timely)
Handling of daily inquiries sent to inbox by internal/external customers. Inquires include, price inquiries, materials to be added, request for price rescinds, ad hoc support, distributor agreement authorizations
Basic Qualifications:
Bachelor’s degree in finance, Accounting or Economics
3 years of professional experience
Proven analytical and decision-making skills
Ability to interact with internal and external stakeholders at all levels
Effective oral and written communication skills and strong presentation skills
Excellent organizational and time management skills; ability to multi-task and prioritize
Proficiency in Microsoft Office Suite software (Excel, Word, Access, Outlook), workflow software, and ad hoc reporting tools and databases
Demonstrated project management and leadership skills
Must be self-motivated, and both detail and process oriented
Fluent English in speaking and writing
Ability to utilize problem resolution skills in a fast paced and sensitive area
Ability to work as a member of a team
Ability to analyze and summarize data and draw meaningful conclusions
Ability to work independently and balance priorities
Strong attention to detail
Ability to handle confidential and sensitive information
Ability to deal with ambiguity/subjectivity
Our Commitment to Diversity and Inclusion
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.