Job Description Summary

The Restaurant Server (RS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the hotel's food service venues. The Server sets up, services, and breaks down the food and beverage areas where they are assigned, ensuring a high level of quality, consistency, and service.

Job Description

Key Job FunctionsFollow safety procedures and policies to ensure a safe working environment.Make and serve drinks to guests and cocktail servers.Follow Hotel beverage procedures, using the Hotel beverage manual and recipe book as references.Make sure all drinks are rung up properly.Follow cash handling procedures.Be fully responsible and accountable for an issued bankFill out liquor requisitions and supply list.Follow proper procedures for ringing guest checks and cash collection procedures.Make sure established pars are maintainedPerform all side-work duties.Keep all bar areas neat and clean.Set up, break down, and lock up liquor and store fruit and juices properly.Make cocktails following the Hotel beverage standards using a standard jigger, no free pouring.Attend departmental meetings.Always present a professional appearance and comply with grooming and uniform standards.Each associate is expected to carry out all reasonable requests by management

Deliver Passionate & Engaging Service to our GuestsYou will be passionate and truly engaged in taking care of our guests, recognizing individual guests, and anticipating their unique needs to exceed their expectationsYou will consistently deliver our GUEST model:Greet or welcome everyone warmly with a smileUse eye and ear contact and the guest’s nameEstablish/anticipate needsSolve and own all requests/complaintsThank everyoneBuild a solid relationship with your Colleagues Treat colleagues with respect and dignityOther duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Qualifications and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

2-3 years’ experience working in a similar (or translatable) environmentStrong ability to prioritize and multitaskStrong verbal and written communication skillsTrack record of delivering exceptional guest or client experience

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.