LEGENDS

Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Legends IQ – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Facebook, Twitter, and Instagram @TheLegendsWay.

 

THE ROLE   

The Manager of Premium Services will report to the Director of Operations and is responsible for effectively and profitably managing and directing all day-to-day aspects of the premium services operations including Clubs, Suites, In-Seat Service, Catering, and all other pertinent areas of premium services.

 

ESSENTIAL FUNCTIONS  Manage all facets of the premium food and beverage operations to achieve operational budgets, manage monthly P&L statements and ensure that all financial reporting is accurate.  Demonstrated experience managing the operations of multiple VIP clubs and hospitality spaces including coordination with the Executive Chef and culinary team on menu construction and production, labor, guest service training and presentation within set budget parameters.  Provide leadership, coaching and mentorship to a staff responsible for executing the premium business plan  Achieved planned costs in labor and COGS and work within budgeted guidelines  Develop annual operating budget and quarterly reviews vs plan  Provide quality service and excellent products while maintaining positive customer and client relations and prudent financial practices  Oversee monthly inventory for premium services operations  Accountable for establishing and maintaining proper safety and sanitation procedures as well as creating a working relationship with local health officials  Ensuring proper operational condition of all food service equipment  Work closely with sub-contractors to ensure all operational needs are met and terms of contract are followed  Develop new concepts that best serve the desires of our guest and incorporates industry trends and technology  Recruit, interview, hire, training and further the abilities of all event service staff

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

5 years or experience successfully managing premium and VIP operations which may include Clubs, Suites, Restaurants, etc. Bachelor’s degree with a minimum of 5-7 years of management experience in the contract foodservice industry, with at least 3 years in premium services or the equivalent, in a sports and entertainment venue. Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment Must have basic financial knowledge of the food and beverage business and solid decision-making skills in order to make sound business decisions Unwavering commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills Customer service oriented with the ability to interact with all levels of Legends and LAFC management Must be available to work extended hours due to business requirements including late nights, weekends and holidays Must be able to work in a team environment Knowledge of accounting policy and procedures is preferred

 

COMPENSATION

Competitive salary, of 68,640 commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

 

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands and fingers, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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