Amsterdam, NY, 12010, USA
12 days ago
Pre-Service Representative
Job Requisition: REQ3122 Employment Type: Full-Time Shift: Days Hours Per Week: 40 Hours Hiring Range : $17.34- $22.54 The actual compensation for this position will be determined based on experience and other factors permitted by law. Responsibilities: • Gathers necessary demographic and clinical information from patients and enters into appropriate database. • Seeks appropriate resources to resolve issues about the type, date, and location of prescribed procedures. • Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. • Assists with coordination of activities related to insurance pre-certification/authorization. • Provides counseling to patient or patient's representative regarding pre service requirements and instructions. • Verifies insurance for scheduled patients, and advises patients of copayment requirements. • Coordinates scheduling and referrals to other healthcare providers and services. Obtains approval for schedule changes or cancellations as appropriate. • Assists with maintenance and updating of provider contact information. • Ensures that all medical appointments, special instructions and patient information is entered into electronic medical system. • Follows site-specific protocols and maintains up-to-date documentation to ensure compliance. Complexity of Work: Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a stressful environment. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. Minimum Qualifications Education: • High school diploma or GED required. + Must be able to speak, read, write and follow instructions in English. Work Experience: • 6 months computer experience required. • Familiarity with medical terminology preferred.
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