At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department OverviewThe Pre-Sales Engineering Team is a segment of Motorola Solutions’ mobile video business. Our team focuses on designing, demoing, and deploying body-worn cameras, in-car video systems, License Plate Readers (LPRs), and digital evidence management system (backend software) for Government and Public Safety customers.
Job Description
The position of the Mobile Video Pre-Sales Engineer is to work independently and in partnership with the Public Safety Mobile Video sales, engineering, product management, proposals, pricing, and system implementation teams to provide technical responses for budgetary, sole source and competitive bid responses within a clearly defined time period. The Pre-Sales Engineer acts as the owner of the technical solution for a customer design. The position requires the ability to analyze and design complex solutions that meet the customer’s needs.
The Mobile Video Pre-Sales Engineer will also be responsible for deploying customer evaluations and demoing Mobile Video products. This position requires travel (50%-75%) and is considered a secondary customer facing position. This position reports to the Pre-Sales Engineer Team Leader.
Responsibilities include but are not limited to:
Responsible for being the technical solution owner of budgetary, competitive, and sole source proposal responses
Assist in providing point-by-point technical responses to Request for Proposal (RFP) and Request for Information (RFI) responses
Provide hardware and software recommendations based on customer requirements
Provide solutions description and system configuration diagrams
Provide bill of material for software, hardware, and non-standard third party applications
Identify interface requirements and solicit system implementation team for design
Conduct customer-facing technical requirements discovery sessions for estimation and configuration (conference call or in person)
Build relationships with sales, internal engineering, system integration, proposal, pricing, and key technical subject matter expert teams within the organization
Develop a functional and technical understanding of all Mobile Video products
Work with the customer and the sales team to deploy product evaluations as necessary
Ability to provide customer product training (both in-person and virtual)
Proficient with Microsoft Word, PowerPoint, Excel, and Visio
Travel as needed to include but not limited to the following:
Technical Training
Regional Sales Meetings
Customer Demonstrations
Onsite Customer Meetings
Trade Shows
Specific Knowledge/Skills:
5+ years of Public Safety software application system implementation experience
Computer hardware sizing, configuration, and implementation experience
TCP/IP computer networking and design experience
Ability to pass a background check and/or security clearance for a customer as necessary
Experience reading and writing interface requirements
Wireless Networking (WLAN) background
LTE Network Modem/Router background (Sierra products a plus)
Basic knowledge of License Plate Recognition (LPR)
Technical writing experience and the ability to deliver technical information to a non-technical audience
Basic knowledge of Radio Voice Communications Networks
Basic knowledge of Motorola Solutions Public Safety Applications
Knowledge of Public Safety operations
Virtual system implementation and design including both server and desktop virtualization
Windows Server (OS, SQL) familiarity
VMWare familiarity
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
#LI-MM1
Basic Requirements
High School Diploma or equivalent
4+ years of networking experience
Must be able to obtain background clearance as required by government customer
Travel Requirements50-75%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus PlansMedical, Dental, Vision benefits401K with Company Match10 Paid HolidaysGenerous Paid Time Off PackagesEmployee Stock Purchase PlanPaid Parental & Family Leaveand more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.