From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.   

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.   

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.  

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the  UK office (London, Birmingham, Newcastle or Sleaford).

Position Overview:

MRI Software provides Facilities Management software solutions for both FM Service providers and Building Owner/Occupiers in approximately 60 countries globally, with clients spanning an extensive range of sectors. Our solutions are some of the most trusted in the Facilities Management management sector and our depth of knowledge within the sector is second to none.  

The Solution Architect works hand in hand with the EMEA Sales Team to deliver presentations and provide application support required to expand existing relationships and acquire new clients.  This position will provide sales demonstration support, collaboration on sales strategy, technical presentation acumen and product expertise to FM professionals. The ideal candidate possesses exceptional presentation and technical capabilities, thrives on pressure, works ahead of deadlines and contributes evenly in a highly demanding, collaborative team environment.  This position plays an integral role in driving software license and long term application support revenue for MRI Software. 

RESPONSIBILITIES: 

Act as a technical resource primarily for the MRI EMEA sales team from qualification to successful close of the sale.  

Be responsible for providing presales technical / functional support to assigned deals, prospective clients and existing customers while ensuring customer WOW.   

Develop, design, validate, and assist in positioning MRI software capabilities to include advanced product concepts and 3rd party complimentary interfaces.   

Deliver customer-centric value based, and, usually customized presentations and solution demonstrations  

Present MRI product capabilities, technology infrastructure, including demonstrating deep familiarity with MRI direction, product roadmap, hardware requirements, software, networking and metering environments.  

Able to deliver proof of concept that can be used to establish viability, address technical issues, demonstrate alignment with discovered client needs, and advance the sales process.  

Evoke prospect and client confidence while positioning MRI offerings and architecture in the best possible light.  

Ability to uncover and investigate client business challenges and match MRI’s solutions to those pain points. Anticipate and remove technical objections in the sales cycle.  

Respond effectively to RFPs  

Contribute directly to attaining or exceeding quarterly and annual objectives assigned by management 

Performs all other duties as assigned 

REQUIREMENTS: 

Knowledge and Skills:  

Strong presentation and communication skills, capable of showcasing MRI solutions to clients and prospects.

Quick-thinking and adaptable, able to respond to client questions during demos.

Clear, articulate delivery of value propositions and solutions to various stakeholder levels (end-users, project sponsors, C-suite executives).

Experience managing multiple opportunities simultaneously and adapting to shifting priorities.

Familiarity with business processes in Facilities, Asset, or Maintenance Management, with a minimum of 3 years' experience using FM software or working with similar vendors.

Knowledge of Evolution or a comparable CAFM platform.

Understanding of system architecture, application design, and integration.

Ability to engage and influence C-level executives.

Problem-solving skills for improving business processes and resolving technical challenges.

Willingness to work independently and as part of a team on complex business and technical challenges.

Flexibility to travel, including occasional international trips on short notice.

Preferred Qualifications: 

Knowledge of related applications, relational database and web technology  

Previous experience of FM sector and MRI software 

Previous experience with MRI and competitor’s products preferred 

Experience and/or knowledge of MEDDPICC Sales techniques is desirable but not essential 

We’re obsessed with making this the best job you’ve ever had! 

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: 

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:  

Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group.  

Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan.  

Invest in our competitive Personal Pension plan and help set you up for your future.  

Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s).   

Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!

Income Protection Plans give you the peace of mind you deserve.   

Further your professional development and growth with our generous Tuition Reimbursement Schemes.  

Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!  

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.  

Amazing growth takes amazing employees. Are you up to the challenge? 

We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you! 

As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. 

Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.