Job Summary The Practice Manager is responsible for Leadership and Management Operations of a Single or Multiple Site Practice (affiliate/satellite), in accordance with Senior Management objectives. The Practice Manager has some administrative authority over physicians and nearly full administrative authority over support staff. The Practice Manager oversees other department leads, or supervisory personnel, and has a strong foundation in finance, operations, and personnel management. Hires, manages, and evaluates the administrative and non-physician clinical staff. The Practice Manager has oversight over the financial operations of the practice; provides capital and equipment needs, staffing needs, and goals of the Practice. Works closely with physician, advanced practice providers (APPs), and staff to ensure efficient operations that maximize provider productivity while rendering quality patient care. Financial management responsibilities include participation in developing, implementing, and monitoring budgets, exploring revenue enhancement opportunities, capital expenditures, ensuring cost efficiencies, creating, and analyzing reports and utilizing operational data to assist with improving the financial performance of the practice operation. The Practice Manager holds monthly Physician/Management meetings; establishes agenda in consultation with physicians, prepares data for meeting, contributes to decision-making, and is responsible for executing business strategy as directed by senior leaders, in accordance with Company objectives. The Practice Manager enforces compliance of policies and procedures and keeps staff informed of hospital communications and policy changes. Acts as a delegate for all administrative functions / duties in the absence of the Director. #STC Qualifications Education Requirements 4 year Bachelor's Degree - OR - combination of relevant education & experience may be considered in lieu of Bachelor's Degree Completes and maintains all competencies and trainings as required for role. Experience Pediatric experience preferred ENT and Surgical Dept experience preferred Required Skills Customer Service Skills Excellent Communications Skills Excellent Interpersonal Skills General Clerical Skills Medical Terminology Microsoft Office Applications Multi Line Telephone Operational Skills Organizational Skills EPIC Overview About St. Christopher's Hospital for Children St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties. St. Christopher's has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania. St. Christopher’s is a Magnet® designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital. In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home. About the Organization Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area. Discover why our hospital is a great place to work—take a virtual tour of our facility here: St. Chris Virtual Tour