I Accountability Objectives:
Assumes a leadership role in providing professional nursing care to patients within St. Joseph Mercy Oakland System. Responsibilities include: coordination, implementation and evaluation of the continuum plan of care in collaboration with other members of the multi-disciplinary team; actively supports and participates in Shared Governance; and promotes the organizational commitment to customer service.
II Position Qualifications:
Minimum Education, Licensure / Certification and Experience Required.
A. Education
• Graduate of an Accredited School of Nursing or equivalent.
B. Licensure / Certification
Current licensure to practice nursing in the State of Michigan.Current Advanced Cardiac Life Support (ACLS) certification is required for all RN Care Managers working in ER, ICU, CCU, PACU, Cardiac Med/Surg, Labor & Delivery, Endoscopy, Cath Lab, Special Procedures, Radiology and the Ambulatory Surgery Center.Current Basic Cardiac Life Support (BCLS) certification is required for all RN Care Managers providing in-patient care at the bedside including the Operating Room and RN Care Managers employed in the Day Hospital.Current Emergency Nurse Pediatric Certification (ENCP) is required for RN Care Managers working in the Emergency RoomCurrent Pediatric Advanced Life Support (PALS) certification is required for RN Care Managers working in the Ambulatory Surgery Center and PACU.Neonatal Resuscitation Certification (NRC) required for RN Care Managers working in NICU and Labor & Delivery.C Special Skill / Aptitudes
Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups.D. Experience
Minimum two years' work experience as an RN on a medical/surgical type unit (for the Med/Surg Pool) or minimum two years' work experience as an RN in an ICU or Critical Care unit (for the Critical Care Pool)III Duties / Responsibilities:
Assesses patients for immediate and post-discharge needs in conjunction with the patient care team and the patient/family, in accordance with unit policy.Provides patient care that reflects a respect for patients' rights, dignity, values, culture preferences, and expressed needs and an attention to providing comfort, relieving pain, and alleviating anxiety.Conducts a utilization management assessment on a daily basis to facilitate appropriate use of healthcare resources and coordination of care.Convene multi-disciplinary care conferences and participates in rounds to ensure appropriate progress of patients through the system.Collaborates with patient/family, hospital staff, and community agencies to develop discharge plans that prepare patients for continued care needs.Implements care in accordance with the plan, Critical Pathway, and/or clinical protocol appropriately utilizing care team members in the care delivery process.Identifies variances from Critical Pathway and/or clinical protocols, resolves or refers issues as appropriate, and identifies opportunities for the improvement of care.Responds appropriately to changes in unit workloads, patient census and/or staffing levels.Assess patient/family needs for information and education across the continuum, plans and implements patient teaching using a variety of techniques and methods, and evaluates effectiveness of educational interventions.Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.