About the Role: Grade Level (for internal use): 05 The Team: Are you ready to dive into the fast-paced world of customer success? We’re on the lookout for a passionate and detail-oriented intern to join our dynamic Polk Automotive Solutions Customer Success Team this summer! Our team is all about delivering innovative solutions and exceptional service to our clients. With a focus on collaboration, industry insights, and product consulting, we’re here to make a difference. This internship runs from June 2nd to August 8th, and we want YOU to be part of it! The Impact: At PAS, we’re not just about sales; we’re in the business of enabling success! Our team is dedicated to breaking down barriers and helping our clients articulate their goals. You’ll play a key role in facilitating seamless interactions that lead to valuable outcomes using Polk data. Your work will directly contribute to our mission of delivering exceptional customer experiences! What’s in it for You: Real Experience: You’ll get hands-on experience participating in internal and external client calls, gaining insights into every facet of the SGPI Mobility business, from Customer Success to Sales and Product Development. Networking Opportunities: Connect with industry professionals and build relationships that could shape your future career. Skill Development: Learn how to navigate tools like Salesforce and AI while enhancing your organizational and communication skills. Your Responsibilities: Organize and manage reports for account status meetings to keep everything running smoothly. Help clean up and organize Salesforce data to streamline our processes. Shadow Customer Success Managers and assist with meeting recaps using AI tools. Attend meetings, compile detailed recaps, and track action items to boost team efficiency. Set up and organize internal workflows to enhance productivity. What We’re Looking For: You’re currently pursuing an undergraduate or graduate degree in Marketing, Business, Economics, Communications, or a related field. You have strong written and verbal communication skills that help you connect with others. You’re detail-oriented and thrive on organization and efficiency. You possess strong critical thinking and problem-solving skills. You’re adaptable and eager to learn in a fast-paced environment. You know how to build strong working relationships in a collaborative setting. About S&P Global Mobility At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow. For more information, visit www.spglobal.com/mobility. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 203 - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group) Job ID: 310491 Posted On: 2024-12-20 Location: Southfield, Michigan, United States