Job Title : Policy Maintenance Technician Durban
Sector Title : Insurance
Area : Durban
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Effective and efficient policy capturing and maintenance of insurance policies
Overview & Accountabilities
Effective and efficient policy capturing and maintenance of insurance policies
Providing customer service excellence by representing the organization through maintaining high levels of professionalism quality and service excellence
Key Performance Areas
Effective Processing of New Business
Domestic Commercial Motor Traders treaty reinsurance non reinsurance motor fleets SRI and Group Scheme As per the bordereaux that is GRC GRP GFA and GBC
Effective Processing of Endorsements
Domestic Commercial Motor Traders treaty reinsurance non reinsurance motor fleets Instruction to add delete or amend items on a policy that is currently active in the renewal period
Effective Processing of Renewals
Domestic Commercial Motor Traders treaty reinsurance non reinsurance motor fleets Terms and conditions for the upcoming period of insurance as per the underwriting instruction
Effective Processing of Group Schemes
Processing the bordereaux template received from Credit Control into I90
Effective Processing of SASRIA
Domestic Basic Commercial as Effective processing of SASRIA premium onto I90s
Effective Processing of Treaty
Ensuring that treaties are correctly captured on I90
Effective Processing of All Cancellations
Cessation of cover per instruction received from internal/external stakeholder at an agreed defined date
Effective Processing of Reinstatement
Reactivation of cover as per an internal instruction
Relationships
Internal/ External
Market Underwriting and Sales
Premium Collections
Policy Maintenance Team leader
Information Technology
DRC
Requirements
Grade 12 or NQF Level 4 equivalent with completion of or substantial progress towards the Certificate of Proficiency
Accuracy
Analysis
Attention to detail
Concern for excellence
Customer service orientation
Decision making
Initiative
Oral and verbal communication
Salary Market related based on qualifications and experience
Please forward updated resume in MS Word with your application Note if no correspondence is received within 6 weeks of your application please consider your application as unsuccessful