Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Handle guest complaints ensuring guest satisfaction.  Maintains standards of quality and cleanliness throughout daily assignments.  Observes all house and safety rules, housekeeping procedures, and security procedures.  Cleans and services assigned public spaces according to franchise and hotel standards.  Returns and restocks cart at end of shift.  Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned.   Qualifications Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.  Knowledge of proper chemical handling. Bilingual English/Spanish a plus.