Company Description

Anantara : A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

 

 

Job DescriptionCarry out appropriate assessment techniques to evaluate the guests’ physical condition and their needs by having a initial consultation and assessment with the guest.Plan and develop bespoke treatment plans for the guests that address the customized needs by considering their overall health, age, fitness level and any m medical condition.Apply a range of physical techniques (manual and with equipment) according to the assessment results. Integrate a variety of treatments which a suitable for the guests including tailored exercises and other therapies that the Wellness center offers.Coordinate with other Wellness specialists and Wellness advisor a holistic treatment plan for the guest during their stay. If necessary, include the medical doctor for some clarification or contraindication for treatments.Set up the treatment rooms, have it at all times clean and tidy and assure all safety requirements are followed.Introduce and promote Wellness services to the guests which can be added as options during the guest stay and always keep in mind the guest’s health condition when suggesting therapies.Handle guests’ requests and complaints in a prompt and professional manner to ensure 100% guests experience satisfaction.Ensure at all times having enough stock of products available and that all equipment is in very good condition. Participate on the monthly inventory stock count of your area.Have a checklist in place of the daily tasks and have a clear understanding of you own tasks.Facilitate Wellness talks and Workshops for the guests to increase awareness and education. (e.g. prevention of common injuries, appropriate movements etc.)

Qualifications

- Degree in physiotherapy
- Good interpersonal skills
- The ability to build and maintain rapport with customer
- Good attitude and positive thinking
- Good command of spoken and written English is preferred