Job Title: Pharmacy Technician - 100% Remote

Job Description

We are seeking a skilled Pharmacy Technician or Medical Assistant to join our team. This role involves follow-ups, patient updates, data entry, and handling inbound phone calls. The ideal candidate will have experience in a contact center environment and be comfortable managing electronic refill scripts, ordering labs, relaying lab results, and performing triage tasks.

ResponsibilitiesFollow up with patientsUpdate patient records and enter dataAnswer inbound phone callsHandle Electronic Refill Scripts (ERX)Order and relay lab resultsManage 'Cover my meds' requestsSchedule follow-upsPerform triage dutiesEssential Skills1+ year experience in Medical Assisting or Pharmacy Technician1+ year experience in a high call volume environmentExperience with EMR systems, specifically AthenaKnowledge of medical terminologyHigh School DiplomaAdditional Skills & QualificationsMedical Assisting diploma or certification (preferred but not required)Pharmacy Technician Certification or 1 year experience (preferred but not required)Experience in customer service, prior authorization, and healthcareBLS certificationProficiency in data entry and call center operationsWork Environment

This role is based onsite at a contact center, handling 200+ calls a day. The work schedule is Monday through Friday, 8am to 5pm. Employees enjoy comprehensive benefits including medical, dental, vision, 401K, and holiday pay. Upon permanent hire, employees receive 9 paid holidays, 15 days of PTO, and the opportunity to earn additional PTO tokens for outstanding performance. The company frequently hosts dinners, lunches, and parties for employees.

Pay and Benefits

The pay range for this position is $18.00 - $18.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position will be accepting applications until Jan 21, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.