Job Title: Pharmacy TechnicianJob Description We are seeking a skilled Pharmacy Technician to join our team. This position involves working on moderately complex assignments where judgment and problem-solving skills are essential. The ideal candidate will be responsible for ensuring the accuracy and completeness of referrals and prescriptions, as well as communicating with providers to resolve any issues. This role requires a high level of attention to detail and excellent organizational skills. Responsibilities + Review contents of referral to ensure complete and accurate information has been received. + Create a patient profile from a scanned or faxed image by entering correct patient and provider information. + Conduct initial check of prescription to ensure clinical accuracy for processing. + Communicate with providers regarding referral status, prescription clarification, missing information, or patient concerns. + Update concise progress notes to ensure other roles within the workflow can quickly assess the status of the referral. + Enter new provider information, such as National Provider Identifier, accurately into the system. + Perform other duties as assigned. Essential Skills + Pharmacy Technician certification + 2+ years of pharmacy operation experience + Experience in a call center environment + Strong data entry skills + Customer service skills + Competent in basic computer skills Additional Skills & Qualifications + NC Registered (NCBOP) preferred + High School Diploma required + Excellent organizational and time management skills + Multi-task oriented + Ability to effectively work with people + Conscientious and detail oriented + Flexible and adaptable + Healthcare experience preferred Work Environment This is a call center environment with no direct patient contact. The work schedule is Monday to Friday, 8am to 8pm EST, with weekends off and closures on major holidays. Initially, the role requires onsite presence, but if the position becomes permanent, the schedule will transition to a hybrid model. The office environment is professional and supportive, with a focus on providing personalized care to patients. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.