Pharmacy Clerk Pharmacy Clerk  Apply!  Apply! Position Details Department: PCH-MAIN | Pharmacy - Retail Location: Phoenix Shift: Mon-Fri, Shifts Vary, 8am-5pm Category: Pharmacy Posting #: 898537 Employee Type: Full-Time Position Summary

This position performs a variety of clerical, administrative, and customer service functions to support retail pharmacy operations in accordance with state and federal regulations. This position assists with management of medication and supply inventories, packaging and shipping of orders for home delivery, cashiering, answering and triaging telephone calls, resolving customer service issues, document management, and filing and documentation of third-party reimbursement. This position receives supervision of work activities from outpatient pharmacists and outpatient pharmacy leadership; this role does not supervise any other position.

Position Duties Assists with ordering, receiving, stocking, and maintenance of medication and supply inventories; restocks pharmacy areas and orders supplies for departmental use from Materials Management and/or designated vendors as requested. Assists with packaging and processing of medication orders for home delivery and clinic delivery in accordance with regulations and department policy. Assists with cashiering on sales of prescriptions and over-the-counter products, including accessing the pharmacy computer system to determine if a prescription is ready for pick up or delivery. Actively assists with customer service support by answering non-professional telephone inquiries, including receiving a refill request. Triages calls in a timely manner to a pharmacist, intern, pharmacy technician, or pharmacy technician trainee as appropriate and exhibits PCH Values of excellence in patient care, service, and communications at all times. Proactively solves customer service issues independently where appropriate. Assists the Financial Specialist and Patient Care Coordinator with document management, filing, and timely documentation of third-party reimbursement. Participates in departmental in-service programs and meetings to maintain ongoing awareness of current practices and procedures and completes assignments to serve as a trainer for new staff as appropriate. Performs miscellaneous job related duties as requested. Phoenix Children's Mission, Vision, & Values Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

Offering the most comprehensive care across ages, communities and specialties Investing in innovative research, including emerging treatments, tools and technologies Advancing education and training to shape the next generation of clinical leaders Advocating for the health and well-being of children and families Values We place children and families at the center of all we do We deliver exceptional care, every day and in every way We collaborate with colleagues, partners and communities to amplify our impact We set the standards of pediatric healthcare today, and innovate for the future We are accountable for making the highest quality care accessible and affordable Apply for this position? First Name * Last Name * Phone * Email Address *

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or drag your file to this box Are you a current or former employee? * No Current Employee Former Employee PCH Network ID: PCH Password: Validate SSN: - - DOB: Validate × Desired pay? How did you hear about this position? College/University Event Direct Mail Employee Referral Internal Transfer Job Board Job Fair Journal Newspaper Open House Professional Association Radio Retained to Agency PCH Website Social Media (FB, Twitter, LinkedIn) Other Who referred you * Which department do they work in? Do you know their phone number/email? Position Qualifications Please review the following qualifications and specify whether you meet each of the requirements listed. Education Do you meet this requirement? 1. High School diploma or GED Certificate.
Required Yes No Experience Do you meet this requirement? 1. Experience with various types of computer software, including Microsoft Office Suite.
Preferred Yes No 2. Experience as a cashier or operation of Point of Sale systems.
Preferred Yes No 3. One year customer service experience or combination of experience and education.
Preferred Yes No 4. Previous experience as a clerk in a retail service environment.
Preferred Yes No Physical Requirements & Occupational Exposure/Risk Potential 1. Physical Requirement - Climbing - Occasionally 2. Physical Requirement - Feeling (sensing textures and temperatures) - Constantly 3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Constantly 4. Physical Requirement - Hearing - Constantly 5. Physical Requirement - Pushing/pulling - Constantly 6. Physical Requirement - Reaching - Constantly 7. Physical Requirement - Sitting - Frequently 8. Physical Requirement - Standing - Frequently 9. Physical Requirement - Stooping/crouching/kneeling/crawling - Frequently 10. Physical Requirement - Talking - Constantly 11. Physical Requirement - Tasting/smelling - Occasionally 12. Physical Requirement - Walking - Constantly 13. Physical Requirement - Near Vision - Constantly 14. Physical Requirement - Far Vision - Constantly 15. Physical Requirement - Color Discrimination - Constantly 16. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly 17. Physical Requirement - Lift up to 35 pounds without assistance - Frequently 18. Physical Requirement - Lift more than 35 pounds without assistance - Occasionally 19. Occupational Exposure/Risk Potential - Inside office environment - Applicable 20. Occupational Exposure/Risk Potential - Confined areas - Applicable 21. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable 22. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable 23. Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable 24. Occupational Exposure/Risk Potential - Hazardous materials exposure - Applicable 25. Occupational Exposure/Risk Potential - Toxic or caustic chemicals - Applicable I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply I Agree Next