Must be a high school graduate or equivalent with GED. Minimum 2 years of experience in a healthcare setting. Experience in Windows based PC skills required. Mandatory computer key boarding skills ability to operate standard office machines and equipment such as multi-line phone calculator photo-copier. Demonstrates basic knowledge and use of internet. Must have excellent verbal and written communication skills. Must demonstrate professional telephone etiquette exceptional organizational listening time management and problem solving skills. Must be flexible in order to implement solutions. Must have the ability to deal with multiple tasks at the same time while maintaining attention to detail. Must be able to adapt to constant change and perform in a stressful environment. Must be creative and forward thinking when faced with challenges in conjunction with clinical staff. Preferred medical terminology.