Personal Assistant

Salary: £30,000 per annum, plus company benefits

Location: Oxford, OX4 or Birmingham, B3

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday – Friday, 9am – 5:30pm with 1 hour unpaid break

Work model: Hybrid, if you are based in Birmingham you must be able to get to the Oxford office 1 day a week

Williams Lea seeks a Personal Assistant to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role 

The role of the Personal Assistant is to provide enhanced, proactive support to fee earners to enable them to operate efficiently. The support provided needs to be a seamless legal service to clients. The Personal Assistant role is expected to use a high degree of self-management and initiative and to maintain a high level of confidentiality.

The Personal Assistant will act as workflow manager for other support services. This includes delegating and supervising the completion of document production, file management and copying/scanning work which are primarily undertaken by other relevant business support services.

Key responsibilities 

Diary management / FE organisation including booking meeting rooms, arranging travel, itineraries, expensesClient care liaisonTyping documents, letters, emails and attendance notes as required by Fee EarnersSupporting with client file opening and closing, conflict checking and AMLPreparing / typing attendance notes, documents and amends, letters and emails in draftOnline form completionDelivering an exceptional electronic and hard copy file management serviceReturn or add documents to existing client filesWork with the practice management system to log and record documentsHandle and administer closed files as requestedE-Filing and file housekeepingUploading and Downloading documents from client management systemUploading and Downloading documents from portalsProvide photocopying, scanning, and printing as per Fee Earner / customer instructionsUnderstand and comply with corporate standards. Constantly seek ways to improve operations and suggest and implement approved ideasUsage of internal and external portals/systemsCommunicate with customers on job or deadlines

Personal attributes 

Previous PA experience is essentialExperience in a legal real estate role would be beneficialAbility to think on your feet and thrive in a fast-paced environmentExceptional standard of written and verbal communicationProficient multi-taskerCompetent with the Microsoft Office suiteExcellent interpersonal skillsSolutions focusedHave a high level of confidentiality and integrityExceptional attention to detail

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

25 days holiday, plus bank holidays(pro-rata for part time roles)Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.Life AssurancePrivate Medical InsuranceDental InsuranceHealth AssessmentsCycle-to-work schemeDiscounted gym membershipsReferral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).