Job Level:

Technical Leadership-T2

Job Description:

Performance Marketing Manager- Hotel Chocolat

Chicago, IL

Hybrid- (min. 2 days a week on-site)

Hotel Chocolat has built a strong position as the UK’s favorite premium chocolate brand.

As one of the first hires for Hotel Chocolat’s US business, this is a high impact role in which you’ll own performance marketing in the US digital business, leading on strategy & execution in our key customer acquisition channels to drive growth.

The Performance Marketing Manager will test & optimize relentlessly working closely with our social and ecommerce leads to drive performance through creative, messaging, audience segmentation. You’ll be the lead on PPC, building and executing the strategy as well as driving affiliate partnerships, display ads, referrals and any new channels.

What are we looking for?

4+ years of experience in Digital/Performance media marketingMinimum High School diploma requiredProven expertise in digital/perfomance marketing, with a strong track record of managing and optimizing paid social and search campaigns on a scale.Strategic and data-driven mindset, with a deep analytical skillset and understanding of attribution, audience segmentation, and conversion optimization.Relentless focus on testing and innovation, always seeking new ways to enhance campaign performance.Experience managing affiliate programs and display advertising, with an ability to balance brand and performance objectives.Previous experience in data analytics and data storytelling

  

  Nice to have

Comfortable working in a fast-paced, high-growth environment, balancing short-term wins with long-term strategic development.Experience working in a startup or new market entrantExperience in a premium direct to consumer brand

What would be your key responsibilities?

   

Paid Social & Paid Search

Own and optimize paid social across Meta, TikTok, Pinterest, and emerging platforms, driving efficiency, scale, and ROI.Develop a structured testing roadmap for ad -creative, messaging, audience segmentation, and bidding strategies to drive continuous improvement.Manage and scale paid search (Google Ads, Microsoft Ads) with a focus on Performance Max, Search, and Shopping to drive efficiency and volume.

   

Affiliate & Display Marketing

Lead the affiliate marketing strategy, identifying high-value partners and working with networks to optimize performance.Manage and grow programmatic and display marketing, ensuring efficient spend allocation and optimizing for reach, engagement, and conversion.Explore new paid acquisition opportunities, from direct partnerships to emerging ad platforms.

General Performance Marketing & Growth

Creative Development & Collaboration – Work closely with in house & external creative to develop high-performing, thumb-stopping creatives for all channels.Performance Analysis & Reporting – Track, measure, and analyze campaign performance, providing insights and clear recommendations for ongoing improvement.Budget Management – Own and allocate performance marketing budgets to maximize growth and efficiency across all acquisition channels.

What can you expect from Hotel Chocolat?

We offer a range extending from luxury giftable chocolates to alcohol and our pioneering drinking chocolate system; the Velvetiser™. Our mission is to make people and nature happy through chocolate. Customers, colleagues, cacao farmers and suppliers can all benefit from the success we make together.A competitive salary and Incentives based on performance50% unlimited staff discount to treat yourself and your friends and family70% discount off a stay in our Hotel in St LuciaWe recognize that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible workingA chance to work in an exciting, innovative and expanding company

Hotel Chocolat does not sponsor visas for this role.This position is not eligible for relocation benefits.#LI-hybrid#LI-MS1

Skills:

Action Planning, Assessment, Commercial Acumen, Customer and Market Analysis, Data Collection and Analysis, IT Implementation and integration, Maintains the Relationship, Manages Buyer Indifference, Planning and Organizing, Verbal Communication

Competencies:

Builds Networks, Business Insight, Communicates Effectively, Customer Focus, Drives Results, Interpersonal Savvy, Manages Complexity, Nimble Learning, Optimizes Work Processes, Plans and Aligns

The base pay range for this position at commencement of employment is expected to be between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, if eligible, including variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits.  Eligibility for these additional elements depend on the position offered and the employee’s work schedule (i.e., part-time schedule, store associate).  Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

USD 100,134.00 - USD 137,677.00