Peoplesoft Funct Analyst IIReq #:0000187908 Category:Information Systems and IT Status:Full-Time Shift:Day Facility:RWJBarnabas Health Corporate Services Department:IT&S Ent. Business Info Sys Location: System Business Office, 2 Crescent Place, Oceanport, NJ 07757 Job Summary: Members of the PeopleSoft IT&S Group, specializing in Etime & Advanced Scheduler apps. Required to provide integration support for PeopleSoft HCM, or other enterprise applications (Axiom & Qgenda). Provide functional production support to affiliates sites; assist in the implementations of new affiliates, and to assists with upgrades of new releases and other system technical functions. (Tax Updates for PeopleSoft HCM). Essential Functions: Time and Labor Management Application: + Member of the EBIS IT&S Group providing Functional Support for Time and Attendance and Tax updates. + Specializing in Time and Attendance systems like ADP Etime & Advanced Scheduler or Workforce Manager or Kronos applications. + Required to provide integration support for HCM and/or other enterprise applications like Axiom, Qgenda. + Understand the technical capabilities of the applications and supporting infrastructure. + Work with entire business owners to understand business priorities and support the configuration of software to enable supporting processes. + Understand and document data model to facilitate analytics. + Follows IT/departmental standards, procedures, and project documentation requirements + Analyzes the requirements for programs and define the overall structure + Provides assistance to other staff members on selected functional and technical issues + Responsible for the analysis of systems with a focus on technical internal/external specifications, configurations, testing and documentation + Monitors application of time attendance policies, procedures and programs to ensure alignment with the company's overall strategic objectives and vision. Staffing, Scheduling tools & Clocks : + Accesses Staff scheduling system to help troubleshoot payroll processing or integrations issues and advises add entries both systems on tables. + Responds promptly and professionally. Analyzes client issues to determine if resolution can be found on initial call or engage Tier 3 Support. + Effectively troubleshoots replicates and develops workarounds for client issues. + Monitors system testing during conversion ensuring accuracy. + Ensure timely closure of helpdesk tickets related to ADP system. + Review the applicable governing regulations (HIPAA, PCI-DSS) to ensure proper program support and maintain documentation for regulatory compliance. + Troubleshoot, and resolve any reported problems, enable best practices and maintain system documentation. + Work closely with application development teams and vendors to tune and troubleshoot applications + Address fully problem management activities such as issue resolution and root cause analysis. + Complete daily monitoring and maintenance activities of the application. + Lead and participate in efforts to develop and implement processes for application and system monitoring. + Lead and assist other junior analysts in resolving production issues. Additional Qualifications/Education/Training/Certification/Licensure: + Must be able to function in a fast-paced and challenging environment. + Must be able to accept customers need to constantly reprioritize projects. + Will be required to travel to different affiliates within the health care system as needed. + Key contacts at affiliate sites (Administrators, Super Users, and various other end-user personnel). + Must work well with other PeopleSoft IT&S Team members, including consultants. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Additional Information: We offer a great work environment, competitive rates and excellent benefits, including: Medical/Dental/Vision plans 401 (k) Vacation/Personal/Holiday/Sick Time Off Short & Long Term Disability Basic Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts RWJBarnabas Health is an Equal Opportunity Employer