JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:  

People Experience Partner for our Capital Markets UK Residential B2C business and UK Capital Markets Development team. The role will provide business partnering and advisory services across a broad range of HR matters outlined below.  

What your day-to-day will look like:  

Service Delivery & Information – delivering an integrated, pragmatic and reliable service, using a consistent and commercial approach through clearly articulated policies, processes and accurate data.  

Actively participate in developing and embedding HR strategy, policies and processes ensuring that HR activity is based around the needs of the businesses, legislation and best practice. 

Contribute to the achievement of the HR strategy and business plan objectives, through the provision of pro-active generalist HR support and advice to business managers. 

Participate in creating, maintaining and launching policies, processes and templates as requested. 

Collaborate and engage with the wider HR and business community to provide a responsive, consistent and forward-thinking HR service. 

Manage family matter cases. 

Manage flexible working requests to decision and provide change details HR operations team. 

Support managers with disciplinary, grievance and appeal hearings and other complex staff issues as requested and track using ER Tracker. 

Proactively manage long term or repetitive absence including OHP referrals and GIPP cases in conjunction with C&B and track using ER Tracker. 

Review and inform HR Operations of fixed term contract extensions or terminations. 

Actively maintain UK and where needed international legislative knowledge. 

Design appropriate initiatives and deliver project work as agreed. 

Undertake such other duties as may be reasonably required at the request. 

Uphold and actively promote our values and behaviours. 

Organisation Design & Development - identifying and implementing beneficial changes to the organisation in line with future requirements whether structural or cultural.  

Manage organisational change programmes including restructuring, redundancy consultation and TUPE or support an HRBP for large or more complex programmes and track using ER Tracker. 

Support harmonisation of terms and conditions, following change programmes and acquisitions, as required. 

Resourcing & Talent Planning - ensuring a proactive, robust and professional method of identifying and securing talent to address gaps in skills, experience, knowledge and behaviour.  

Support workforce planning (WFP) activities. 

Support the secondment process and associated administration. 

Manage international transfers (incoming and outgoing) using appropriate third parties. 

Learning & Talent Development - maximising existing talent through actively managing performance and development of skills, experience, knowledge and behaviour.  

Support L&D activity in partnership with TAD Team. 

Support and provide advice to managers and staff on performance management issues (PIP and probation cases) and track using ER Tracker. 

Deliver coaching and advice to line manager and training on policy, process and guidelines. 

Reward & Recognition - building employee commitment to the organisation.  

Assist with building employee commitment to the organisation. 

Support reward or recognition activities with the Reward and C&B Team. 

Support the annual salary and bonus review cycle. 

Desired or preferred experience and technical skills: 

Experience with Workday is beneficial.  

Required Skills and Experience:  

Strong knowledge of HR policies, processes, and best practices 

Excellent understanding of employment legislation (UK and international) 

Proficiency in managing employee relations cases (e.g., disciplinary, grievance, absence management) 

Strong communication and collaboration skills 

Ability to develop and implement HR strategies aligned with business needs 

Experience with organisational change management  

Project management capabilities 

Coaching and training skills for line managers 

Analytical skills for workforce planning and data-driven decision making 

Familiarity with HR information systems and tracking tools (e.g., ER Tracker) 

Knowledge of performance management processes 

Understanding of reward and recognition practices 

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.