Summary:

Reporting to the Director HR, India and provide inputs and take accountability to manage the HR functions (HR Operations, Compensation, Learning and Development, Talent Management, Employer Branding); conceptualizing and implementing programs.

Key Responsibilities: Work with your business groups to create the required people plan, aligning with global goals and tailoring for regional needs. You will assess the needs of your business group through sound practices rooted in data, business acumen and your mastery in HR craft. You will identify and build the right solutions for your business groups, get the required buy in from the stakeholders, and execute them to completion, measuring success via metrics. Partner with People Managers through core HR programs (performance management, compensation planning etc.), providing insightful analytics and recommending actions to leaders, and partnering with other HR areas to initiate and develop HR solutions. Interpret and implement HR policies, procedures, and compliance requirements, ensuring adherence to regulations and industry standards. Identify training needs, develop training programs, and facilitate workshops or seminars to enhance employee skills, knowledge, and performance. Engagement through initiatives such as surveys, feedback mechanisms, recognition programs, and employee wellness initiatives. Act as a trusted advisor to business leaders, providing guidance on HR-related matters and proactively identifying opportunities to improve organizational effectiveness. Partner with HR teams across GHX to deliver seamless HR services, including payroll, benefits administration, and HRIS management. Keeps a tab on the pulse of the people by leveraging various sources (Health Check, pulse surveys, exit interviews, etc.) and drives effective programs that continue to improve engagement, and the people experience.

Qualifications:

Degree in Human Resources Management. 5- 8 years of HRBP experience with progressively challenging responsibilities in Customer Experience Business Partner roles inclusive of high-growth companies; with a proven track record of successfully driving people plans that demonstrably improved business performance (e.g., increased productivity, reduced costs, enhanced employee engagement). Demonstrated ability to thrive in a fast-paced, global, and matrixed environment, effectively managing competing priorities and delivering impactful outcomes at the speed of the business. Strong stakeholder management skills with a proven ability to influence, build trust, and foster collaboration at all levels of an organization. Experience working with global/international teams