New York, NY, 10176, USA
52 days ago
PEOPLE & CULTURE JUNIOR MANAGER
Job Description The New York City Campaign Finance Board manages New York City’s small donor democracy program and educates and engages voters via NYC Votes. The CFB has enjoyed a tremendous arc of progress over its 30-year history, and our updated flagship small donor democracy program is the centerpiece of this progress. We eliminate barriers to participation by providing access to the resources New Yorkers need to vote or run for office and amplify the voices of small donors with New York City’s small donor democracy program. We are dedicated to making New York City’s local democracy more open, transparent, and equitable. You would be working with a team that is mission-driven and committed to continuous improvement. The Office of People Operations delivers HR solutions to the agency as the liaison to external city government oversight for succession planning, payroll management, and policy implementation. The People & Culture Junior Manager will report to the Deputy Chief People Officer and will be part of a dynamic, service-oriented team responsible for developing and executing human capital strategies and initiatives to support the agency. The People & Culture Junior Manager will serve as a generalist and will assist with people analytics (capturing KPIs and HR metrics), manage and improve recruitment and communication strategies, coordinate and facilitate wellness events, improve processes and policies to increase retention, and assist with planning, directing, and coordinating People Operations projects. Responsibilities include, but are not limited to: Data Analytics & Process Improvement - Collaborate with the Chief/Deputy Chief People Officer to turn data into actionable insights to be leveraged in organizational recommendations; measure and assess the effectiveness of people programs, goals, and KPIs. - Support People Operations with process improvement related to technology tools, including the creation, and driving of an adoption strategy for new and existing tools. - Assist with the creation and execution of People Operations communications strategy and maintain all updates to internal staff communications platforms, including routine updates of bulletins and newsletters. - Coordinate/communicate with external/internal business partners, and staff to troubleshoot HR-related matters. - Review and analyze incoming information and policies from various areas of the agency/DCAS and disseminate routine information regularly. - Other duties as assigned. Wellness Initiatives - Manage current processes and programs and recommend new approaches, policies, and procedures that drive continual improvements in organizational objectives, productivity, and the development of People Operations within the agency. - Develop and drive creative and effective development, culture-building, and retention programs including wellness events, team team-building initiatives, attend Well NYC meetings, partner with other city agencies to plan events, disseminate wellness information to all staff, and serve as the agency’s Wellness Liaison. - Partner with People Operations leadership in the development of engagement action plans based on Employee Engagement Survey results in alignment with agency goals. - Other duties as assigned. Recruitment - Manage the recruitment process from posting to selection; assist with Citywide and CFB recruitment events and workshops. - Collaborate with the Deputy Chief People Officer to develop the agency’s Internship Program. - Administer, develop, and conduct research and analysis studies of existing CFB recruitment policies to ensure that practices align with EEO/DEI and City standards; collaborate with People Ops leadership to create and develop policies. - Make recommendations on the use of external recruitment resources as advised by the DCAS and CFB’s EEO/DEI Accessibility Plan; develop and implement strategic outreach plans to meet the agency's goal of attracting a more diverse candidate pipeline. - Update the internal applicant tracking system, smart recruiters, and other databases. - Train Hiring Managers on interview protocols, smart recruiters, and recruitment processes. - Build and maintain a network with external business partners like community-based organizations, universities, recruitment firms, and other partners. - Perform data entry in HR systems and generate reports for tracking purposes and review. - Compile, maintain, create visualizations, and report data, and analytics, including tracking headcount, attrition, applicant tracking system, and other HR metrics. - Run reports and analyze data in NYCAPS, as needed. - Other duties as assigned. Essential Knowledge, Skills, Abilities, and Other Behaviors (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Knowledge of City HRIS platforms. - Knowledge of city personnel policies, procedures, and civil service. - Knowledge of recruitment practices and industry trends. - Knowledge and experience in implementing and drafting agency-wide policies. - Knowledge of local, federal, and state employment laws. - Knowledge or familiarity of EEO/DEIB best practices. - Knowledgeable in program and project development, workforce development, and recruitment processes. Skills - Advanced proficiency in Microsoft platforms. - Advanced proficiency in creating surveys/survey methodology, and data analytics. - Advanced proficiency using various types of data sources like Power BI, Tableau, and other data systems, formats, and tools such as spreadsheets, databases, and dashboards. - Exceptional time management skills with a proven ability to meet deadlines. - Superior interpersonal skills including patience and ability to work well with staff at all levels and functions including demonstrated skill in conflict resolution. - Strong communicator and collaborator who can adapt to a variety of work styles. - Exceptional analytical, problem-solving, customer service, and communication/presentation skills (both verbal and written). - Experience in team building at all levels of an organization; willing and able to build intra and inter-agency relationships. - Strong work ethic and meticulous attention to detail. - Excellent analytical skills, good reasoning abilities, and execution of sound judgment. - Experience presenting to Senior Leadership and external stakeholders. - Demonstrated commitment to the principles of equal opportunity, diversity, inclusion, and intersectionality in the workplace. Abilities - Ability to analyze data and create complex formulas and visualizations. - Demonstrated ability to meet deliverables in a complex and matrixed environment. - Demonstrated ability to apply design and strategic thinking to resolve complex business problems. - Ability to supervise, lead, and coach a team or individually execute complex projects. - Ability to balance cross-functional business processes and ability to work effectively in a matrixed environment. - Ability to maintain a high level of confidentiality. - Demonstrated ability to lead multi-disciplinary projects from start to finish working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners. - Ability to effectively interface with all levels of the organization to conduct one-on-one meetings and meetings with wider audiences. - Demonstrated management and leadership experience with different stakeholders and broad constituencies. Other/Preferred Qualifications - 3 - 4 years of progressive HR experience, with a strong background in talent management and people analytics, preferably as a Senior Generalist, Senior Recruiter, or Business Partner. - 1-2 years of supervisory experience. - 3 years of experience driving and implementing recruitment programs, plans, and initiatives, working with the latest technology, tools, and market data for hiring and retaining talent. - 2-3 years of experience creating interactive visualizations using software like Power BI, and Tableau. - 2-3 years of experience using various types of data sources, formats, and tools, such as spreadsheets, databases, surveys, and dashboards. - Experience in program/project development, workforce development, and recruitment. - Experience performing data entry and processing high volumes of information and the ability to work on multiple projects concurrently. - Demonstrated commitment to the principles of equal opportunity, diversity, inclusion, and intersectionality in the workplace. - Bachelor’s or master’s degree in human resources, Industrial/Organizational Psychology, Business Administration, Public Administration, Human Resources Management, or a similar field. - Knowledge of City platforms and policies, preferred. Additional Information The City of New York provides generous medical benefits (including dental and vision through respective unions or funds), retirement, tuition reimbursement, and additional ancillary benefits. CFB offers a flexible and hybrid work schedule, opportunities for career development, learning & development (leadership training, coaching), wellness programs, and much more! The CFB is an equal opportunity employer firmly committed to diversity. All individuals are encouraged to apply. If you anticipate needing any type of reasonable accommodation to apply for an employment opportunity, please contact access@nyccfb.info or (212) 409-1800. How to Apply All applicants must apply through NYC Government Jobs | Explore Careers | City of New York (https://cityjobs.nyc.gov/) - Please search and apply to the job ID number listed above. - Resume and cover letter are required for consideration. - Note that only applicants under consideration will be contacted. For more information on careers with the NYC Campaign Finance Board visit our website at https://www.nyccfb.info/ to access the full listing of job opportunities and to learn more about our agency. Qualifications 1. A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or 2. A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or 3. Education and/or experience equivalent to “1” above. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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