Pega Sr. Decisioning Architect Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. **Location- Charlotte NC** **Job Description** **Required Qualifications:** + Pega Decisioning/Customer Decision Hub experience (preferred Certified Decision Architect) + 4+ years of experience with Pega version 8 or higher + Financial services industry experience + Pega Certified Decisioning Consultant + Solid understanding of emerging technology + Embraces teamwork, shares ideas/methods to improve performance while demonstrating the ability to work autonomously as needed + Ability to understand data relationships and perform analysis on Customer Interaction Data + Ability to draft SQL queries to debug any Customer data-related issues **Job Expectations:** + Be responsible for the monitoring and supporting of omni-channel decisioning solutions that meet our business’s requirements + Be a key contributor in the team that manages the decisioning architecture (Decision Logic/Strategy Logic) and serve as a SME on our complex technical stack, providing technical guidance on decision architecture and best practices in our Pega platform + Triage and support business execution in the build-out, validation, and delivery of actions via Ops Mgr + Design, configure, and test rules, flows, propositions, and Decision Logic in our Pega platform + Communicate technical concepts, problems, and solutions to both technical and non-technical audiences, as well as translate business requirements and other information into decisioning software logic designs + Be responsible for maintaining the required reference data for the decisioning logic, including any offer compatibility, and assist in creating post-implementation support documentation + Commitment to and enthusiasm for success by ensuring that the delivered product is fully-functioning, performs to requirements defined and approved by the business, and meets or exceeds expectations + Interface with key stakeholders to evangelize the platform and unlock profound new capabilities in our Pega-driven Customer Engagement Engine + Act as a key participant in large-scale planning + Review and analyze complex strategies for product/functionality/experience area + Strategically collaborate and consult with peers, colleagues, and mid-level to senior managers to resolve issues and achieve goals. **Life at Capgemini** Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work + Healthcare including dental, vision, mental health, and well-being programs + Financial well-being programs such as 401(k) and Employee Share Ownership Plan + Paid time off and paid holidays + Paid parental leave + Family building benefits like adoption assistance, surrogacy, and cryopreservation + Social well-being benefits like subsidized back-up child/elder care and tutoring + Mentoring, coaching and learning programs + Employee Resource Groups + Disaster Relief **Disclaimer:-** Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law **Skills (competencies)** Verbal Communication (SDLC) Methodology Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Ref. code: 180371 Posted on: Mar 7, 2025 Experience Level: Experienced Professionals Contract Type: Permanent Location: Atlanta, US Brand: Capgemini Professional Community: Software Engineering Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.