Title of Position: Peer Coordinator 

FLSA Status: Non-Exempt

Department: Transitional Housing, Win West 

Salary: 20.82/hr.

Report to: Clinical Team Leader, Win West 

Positions reporting to this position: None

Purpose of the Position

The Peer Coordinator provides support and advocacy services to mentally ill women living at the Win West Residence. S/he provides basic support services to clients. The Peer Coordinator ensures compliance with all Win contractual requirements.

Responsibilities:

• Provide outreach intervention, resource and referral services through the distribution of materials and education to clients individually and in group settings.

• Assist clients with access to needed community services and provide follow up.

• Commit to using Evidence-Based Practices (EBP); strength-based case management, Motivational Interviewing (MI), Trauma Informed Care (TIC), critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals.

• Conduct recreational activities and monitor client participation.

• Act as an advocate for clients as appropriate; encourage and support self-advocacy.

• Accompany clients to appointments, trips and activities.

• Actively participate as a member of the residence multi-disciplinary team.

• Attend shelter meetings, organization wide meetings and staff training, as requested.

• Assist with conducting unit inspections.

• Identify problems in daily living skills and provide direct support to clients.

• Prepare all mandated reports required by Win, Department of Homeless Services (DHS) and other funders.

• Work evenings and weekend schedule as needed.

• Work collaboratively with the case managers to ensure clients’ treatment plans are followed.

• Support colleagues with emergencies and crisis intervention.

• Assist with food preparation, meals, and clean up for clients

• Stock and organize the food pantry.

• Document all assistance and services to clients in the client chart and DHS database.

• Perform other related duties assigned.

Essential Functions:

• Must be able to work evenings, at least one Saturday a month and some holidays.

• Must be able to ascend/descend stairs within the building assigned.

• Must be able to escort clients to appointments as needed.

• Must be able to work evenings, at least one Saturday a month and some holidays.

• Must be able to ascend/descend stairs within the building assigned.

• Must ascend/descend stairs in a five (5) story building where clients reside.

Qualifications:

• Commitment to Win’s mission, vision, and values.

• AA degree required.

• Food Handler certificate must be obtained and kept current.

• Must be able to work evening and weekend schedule.

• Demonstrated knowledge and skill in motivational interviewing and trauma informed care.

• Must have an ability to work effectively with a team in a crisis driven, fast paced environment.

•Excellent organizational, written and verbal communication skills.

•Basic computer skills required; Proficiency in Microsoft Office preferred.

• Bilingual English/Spanish a plus.

Core Competencies:

• Leadership: Embodies Win’s Core Values and understands client needs are staff’s priority. Acts with a high degree of professionalism and has a good work ethic.

• Facilitating Change: Willingly learns new approaches, methods, or technologies to improve client outcomes. Develops and meets challenging but achievable goals with clients’ wellbeing in mind.

• Managing Performance: Interacts respectfully with clients and co-workers. Avoids conflict effectively.

• Applying and Developing Expertise: Works diligently in the best interest of the clients. Maintains appropriate boundaries when working with clients.

• Communicating and Collaborating: Works collaboratively; relies on and supports team in achieving results. Communicates urgent priorities effectively. Values the full spectrum of diversity and inclusion for peers and clients.

• Other special projects and responsibilities, as assigned.

WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT

Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply.

We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.