**Description** **Introduction** Do you have the career opportunities as a(an) PBX Operator you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare Mainland which is part of the nation's leading provider of healthcare services, HCA Healthcare. **Benefits** HCA Houston Healthcare Mainland, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** Our teams are a committed, caring group of colleagues. Do you want to work as a(an) PBX Operator where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! **Job Summary and Qualifications** PBX operators answer incoming calls and route them to the appropriate destination. What you will do in this role: + Demonstrates a service excellence attitude and acts quickly to diffuse any concerns and ensures customer satisfaction. + Communicates effectively with customers, visitors and staff through managing on-call schedules, overhead pages, and answering calls in a timely manner. + Demonstrates knowledge and ability to maintain privacy and security of Privileged Health Information (PHI). + Forwards calls to correct recipients and contacts. + Demonstrates proper use of equipment including: radio, beepers, telephone system, TDD phone. + Exhibits thorough knowledge of codes and alarm systems and is able to execute the procedure for responding to each. + Demonstrates knowledge and/or proper operation and safety measures in the use of equipment and alarms with ability to recognize and initiate corrective actions for abnormalities. + Communicates with Security and identifies and reports potential security risks for campus and individuals. + Keeps constant communication with Registration and informs them of any potential issues. + Completes reports as needed and requested by Supervisor/Director. **What qualifications you will need:** + No Travel Required + No experience Required Years of Experience HCA Houston Healthcare Mainland (https://careers.hcahealthcare.com/pages/hca-houston-healthcare-mainland) , _a campus of HCA Houston Healthcare Clear Lake_ , has been serving Texas City, Texas for more than 60 years—bringing compassionate, “patients first” care into Galveston County and the surrounding communities. Since being founded in 1952, HCA Houston Healthcare Mainland has grown from a 90-bed hospital to a **220+ bed acute care facility** offering quality care with premium services. That growth is a reflection of the changing needs of our community and patients, as well as rapidly advancing medical technology. Our highly skilled staff and specialized physicians provide service excellence to all of our patients. Our services include inpatient and outpatient medical, surgical and specialty services. We are a **Level IV Trauma Center and a Primary Stroke Center** . Together, we offer a complete range of specialized health programs to improve the health of our community. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PBX Operator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**