Payroll Specialist
IBM
As Payroll Specialist you will be responsible for executing end to end payroll processing and additional payroll processes such inputs, outputs and any compliance requirements. You will be responsible as well for the corresponding customer service.
Your role will include close collaboration with the customer, payroll stakeholders and third party providers.
People successful in this role demonstrate payroll knowledge, ability to perform the tasks in compliance with existing procedures, high customer focus, excellent communication skills and proactiveness.
Scope of duties:Deliver the highest quality of service in payroll operations by executing all activities in compliance with existing procedures and customer requirementsProcess any payroll data in accordance with legal, IBM and the customer requirements related to personal data protectionEnsure the timeliness of payroll processing (sending inputs to payroll services providers, approving payrolls)Ensure the timeliness of payroll payments processing (requesting uploads and payments releases, initiating manual payments, uploading payroll payments into the bank system, monitoring the rejected payments)Carry out the validation of payroll inputs and the reconciliation of output files and properly handle any discovered errors/discrepanciesMonitor execution of compliance activities if requiredCommunicate any risks to payroll process or deadlines in accordance with escalation pathsInteract with employees, client, payroll stakeholders or third party providers to process payroll data and ensure the correct and timely paySupport year end processes or any other country specific processes not related to monthly payroll cycleInitiate and actively supporting any continuous improvement activities or other process and/or tools improvements using the existing change management channelsRequest DTP updates if required Coordinate the execution of payroll cycle or year end projects for the assigned set ofcountriesAct as Ops Lead for the assigned projects related to assigned countries or minor/mediumchanges in the processKeep the knowledge of processes and country specific information up to date by attendingrecurring courses or any other training activities as well as using existing documentationAct as back-up for team members and/or additional functions as assigned by supervisorAct as a trainer for assigned trainer-delivered, workshadow or recurring courses
Your role will include close collaboration with the customer, payroll stakeholders and third party providers.
People successful in this role demonstrate payroll knowledge, ability to perform the tasks in compliance with existing procedures, high customer focus, excellent communication skills and proactiveness.
Scope of duties:Deliver the highest quality of service in payroll operations by executing all activities in compliance with existing procedures and customer requirementsProcess any payroll data in accordance with legal, IBM and the customer requirements related to personal data protectionEnsure the timeliness of payroll processing (sending inputs to payroll services providers, approving payrolls)Ensure the timeliness of payroll payments processing (requesting uploads and payments releases, initiating manual payments, uploading payroll payments into the bank system, monitoring the rejected payments)Carry out the validation of payroll inputs and the reconciliation of output files and properly handle any discovered errors/discrepanciesMonitor execution of compliance activities if requiredCommunicate any risks to payroll process or deadlines in accordance with escalation pathsInteract with employees, client, payroll stakeholders or third party providers to process payroll data and ensure the correct and timely paySupport year end processes or any other country specific processes not related to monthly payroll cycleInitiate and actively supporting any continuous improvement activities or other process and/or tools improvements using the existing change management channelsRequest DTP updates if required Coordinate the execution of payroll cycle or year end projects for the assigned set ofcountriesAct as Ops Lead for the assigned projects related to assigned countries or minor/mediumchanges in the processKeep the knowledge of processes and country specific information up to date by attendingrecurring courses or any other training activities as well as using existing documentationAct as back-up for team members and/or additional functions as assigned by supervisorAct as a trainer for assigned trainer-delivered, workshadow or recurring courses
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