Major Responsibilities:

Manage assigned Workday cases that could include but not limited to: symplr adjustments, print/e-mail pay slips, W-2 reprints, remote and cell phone allowance, travel and expense, stop checks, on demands, garnishment cases, subpoena requests, and any other wage requestsComplete all in office tasks which can include retrieve, sort, and open in office mail, print pay slips, W-2s, completing VOE’s and other documents.Work up adjustments and key into symplr WorkforceProcess, monitor, and complete assigned symplr Workforce timekeeping reports.Compose e-mails to leaders and/or team members as needed.Save and load garnishments into ADP Smart Compliance.Research and resolve other non-adjustment payroll cases. Run reports and audits within Workday as assigned

Licensure, Registration, and/or Certification Required:

None Required.

Education Required:

High School Graduate.

Experience Required:

Typically requires 3 years of experience in payroll or comparable experience in a fast-paced, high-volume administrative environment.

Describe Type Experience:

Workday payroll processingWorkday HelpWorkday Self ServiceSymplr Workforce timekeeping systemADP products such as payroll tax, payroll garnishment services, and wage paymentsEquifaxOnBaseLawsonKronosPeoplesoft

Knowledge, Skills & Abilities Required:

Be able to interpret policies, pay practices, and job aids to complete tasks assigned.Advanced knowledge working in various timekeeping and ERP systems (symplr Workforce and Workday preferred)Possess strong verbal and written communication skills to be able to communicate effectively through Teams meetings, e-mail, and instant messaging.Critical thinking skills to be able to troubleshoot and resolve Workday Help cases.Ability to work independently as well as a team by assisting the rest of the payroll team.Excellent multi-tasking, organization, note taking, and time management skills to be able to handle meetings, emails, questions, and complete everyday tasks.Ability to effectively communicate knowledge of paycheck details, including gross earnings to net pay, taxable wages, tax withholding, pre/post tax deductions, and overtime/additional pay calculations.Knowledge of Microsoft Excel, Word, and Teams

Physical Requirements and Working Conditions:

This position is a hybrid position. Required 1 day in office and 4 days remote. (this can change based on business needs)May require some travel, therefore, will be exposed to weather and road conditions.Operates all equipment necessary to perform the job.Exposed to a normal office environment.Sits most of the workday, but also may lift, reach, and bend throughout the dayMust be able to lift to 40 lbs. occasionally

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.