Job Description

JPMorgan Payments, a business unit within Corporate & Investment Banking, is the world’s largest payment network.  The business combines Liquidity/cash management, payment solutions, Escrow and merchant services to corporate clients, financial institutions, and governments. 

Move your career to the next level with this exciting new opportunity as VP Control Manager within the Acquiring Platform & Rails (Merchant Services) product lines.  Build on your prior experience by working with a team that will leverage Product, Operations and Technology engagement to create a complete E2E control program documenting controls and overseeing all processes from product management through transaction settlement to implement a best in class control environment across an entire product.  

Job Responsibilities:

The role requires effective judgement skills and the successful candidate will possess a wide variety of strengths and capabilities, including the ability to:

Drive multiple key initiatives while taking appropriate action to ensure timely and effective program oversight and execution Design and implement control frameworks, governance, and metrics Manage control-related activities, including operational risk event occurrences, issue management, and risk/control identification. Drive remediation, efficacy, and sustainability of control changes due to ineffectiveness or regulatory/policy changes Manage Audit/Compliance/Regulatory reviews Perform root cause assessments and recommend effective corrective and preventative actions  Provide guidance with respect to corporate policies, risk and control management Partner effectively with colleagues across the firm, including Product, Operations, Legal, Compliance, Risk, Audit, and Technology control functions to drive consistent and rigorous operational risk practices.

Required Qualifications, Skills and Capabilities:

Demonstrate knowledge of risks, controls and of relevant regulations and standard industry processes Ability to effectively prioritize against a complex set of business demands and deliver against multiple priorities Ability to navigate a complex environment and drive alignment around a common vision and strategy  Strong ability to build relationships with colleagues, business leaders and functional partners Successful communicator with the ability to provide clear and succinct verbal and written updates  Problem solving skills – demonstrates solid critical thinking and attention to detail; able to synthesize large amounts of data and formulate appropriate conclusions  Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement

Preferred Qualifications, Skills and Capabilities:

Ideally, experience in a Control Manager function or strong knowledge of Risk and Control principles Strong financial markets product knowledge and understanding of the transaction life cycle in foreign exchange transactions Experience in Product and/or Operational functions Experience in developing and implementing significant improvement initiatives Familiar with the principles of Change Management