Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
 As a Product Delivery Manager in Treasury Services- Payments, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. 
 Job responsibilitiesLeads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordinationOwns and manages the technology investment portfolio, ensuring alignment with company goals and objectivesCollaborates closely with technology partners and product managers to prioritize and deliver key initiativeBuilds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilityWorks closely with counterparts in other regions to coordinate activities that involve multi-regional engagement; Payment Product teams, Credit Risk, Technology and OperationsThinks through global system performance, reliability, scalability, service levels, and responsiveness of solutions, ensuring robust program management and reporting to all relevant stakeholders and partnersIdentifies process deficiencies, business risks, and escalates accordingly within the Risk and Control frameworkActs as a liaison between the technology team and other departments to ensure seamless communication and execution of projectsUnderstands and contributes to the role of a Product Owner, ensuring that product visions are translated into actionable plansRequired qualifications, capabilities, and skills5+ years of experience or equivalent expertise in product delivery or a relevant domain areaDemonstrated ability to execute operational management and change readiness activitiesStrong understanding of delivery and a proven track record of implementing continuous improvement processesExperience in product or platform-wide release management, in addition to deployment processes and strategies Working knowledge of Data analytics tools eg DB macros, Python and like data managing toolsWorking knowledge of Payment flows and credit risk managementCommercialization acumen, strong analytics, outside-in competitive viewAbility to communicate effectively with stakeholders at all levels to present product concepts, gather feedback and influence decision-making processesPrior experience working with technology teams and a deep understanding of the product owner roleExcellent communication and collaboration skills, with the ability to work effectively with cross-functional teamsStrong analytical and problem-solving skills, with the ability to make data-driven decisionsPreferred qualifications, capabilities, and skillsProficient knowledge of the product development life cycle, design, and data analyticsDemonstrated prior experience working in a highly matrixed, complex organizationStrong communication and project management skillsPrior experience of leading/ managing risk governance, especially corrective action plan  governancePrior experience of working with Product Risk managementPayments experience , preferred Ability to partner across a global team to effectively manage deadlines