Mumbai, Maharashtra, India
4 days ago
payment Operations - Fraud Specialist

As a Fraud Specialist, you'll be responsible for the operational management within Fraud Prevention Operations

Job Responsibilities:

Ensure that all work items are completed as per the agreed timeline Requires call back to be made to the end clients of the bank globally for validation  Monitor the exceptions and ensure that they're resolved in a timely manner Identify opportunities for improving the efficiency of the process Prepare the weekly / monthly reports Track the changes to the procedures and ensure you understand the same 

Required Qualifications, Skills and Capabilities:

Experience with and a working knowledge of various aspects of International Payment Processing Operations Working Knowledge of SWIFTS and international payment conventions and practices is a must Prior experience in client and third party bank investigations for Multicurrency payments is an added advantage Strong interpersonal/communication skills and ability to communicate internally and externally and at all level Demonstrates a proactive approach to problem solving, taking ownership of issues, and having the determination to follow through Ability to escalate issues as appropriate Bachelor’s degree Strong PC skills, including knowledge of Microsoft Office Suite
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