Join our team to build your career in a culture that values innovation, creativity and excellence.

As a Payment Lifecycle Specialist within the The payment operations, your  primary responsibility o is to support and supervise the day-to-day operations for Payments Processing Function. 

 

Job Responsibilities: 

Understand and execute client’s incoming payment requests after performing necessary defined controls with 100% accuracy  Process/verify requests efficiently to maintain current portfolio and ensure aged items are escalated appropriately. Identify & escalate all error/exceptions on identification  Responds effectively and timely to routine queries/complaints. Audit focused in all BAU activities. Creating and updating of SOP's / Documentation while ensuring that the standards are followed; To ensure that IT Policy / System accesses and other applicable JPMC policies are followed  Creating effective work environment by maintaining healthy relation with Teammates. Taking initiative in extending support to team members when required; Keeping the team informed about the issues and corrective actions in the process.  Manage projects and work closely with other Partner sites. Prepare MIS / Scorecard as required by senior management. Flexibility to work on Night Shifts/ extended working hours on high volume days

Preferred qualifications, capabilities and skills:

Minimum 2 years in International Payment Processing Operations      Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player  Understanding of Banking and Financial Services Industry  Excellent verbal, written communication skills and good Presentation Skill  Strong PC and analytical skills. Knowledge of MS Access, Excel, PowerPoint, and Word

 

Required qualifications, capabilities and skills:

Bachelor's Degree Working Knowledge of SWIFT & international payment conventions & practices is preferable