Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.

Job Summary: 

As a Payment Lifecycle Associate within the Digital & Platform Services, you play a pivotal role in maintaining the strength and resilience of JPMorgan Chase. You contribute to the firm's growth in a responsible manner by foreseeing new and emerging risks, and applying your expert judgement to address real-world challenges that affect our company, customers, and communities. Our culture encourages innovative thinking, challenging the status quo, and striving for best-in-class performance.

Job Responsibilities:

Ensuring timely and accurate capture of all transactions in the Risk Management Systems. Perform trade support for investor and fund transactions, ensuring timely capture, execution, bookkeeping and settlement Completing intraday / end of day processes including completeness and reconciliation checks to ensure capture of new trading activity and general book management has been processed accurately Escalating matters of urgency requiring senior management awareness and/or involvement quickly and effectively. Participate in reoccurring audits and regulatory examinations, with ability to respond to questions regarding the operational activities performed within the team Communicating clear and concise with all support teams to ensure the timely and efficient resolution of queries. Be a key Alternatives Operations central point of contact for all colleagues within the firm. Oversight and governance of multiple vendors and service providers, both internal and external Building an in-depth understanding of all trading structures from both a financial and operational perspective. Serve as a product and process subject matter expert able to address complex inquiries from internal and external contacts Maintaining a strong control environment, ensuring proper documentation of all processes and ensuring always audit-ready and compliant with firm-wide policies, procedures and regulatory requirements. Ensure all controls are diligently performed, completed, and signed off on a timely basis Indentifying process improvement and efficiency opportunities and drive them to completion. Participate and contribute to the various strategic initiatives; keep improving and evolving processes and business architecture Partnering with front offices, core operations, and technology teams globally to ensure the best management of client assets and provide a world class client experience

Required Qualifications, Skills and Capabilities:

Bachelor’s degree (or greater) from an accredited Business institution Minimum 7 years of relevant work experience in the financial services industry Knowledge of the front to back operations process and recognize the impact of the actions of the trade support team  Excellent written and verbal communication skills, ability to influence, lead discussions and work collaboratively with all levels of the organization Strong analytical, problem solving, control mindset, time management, interpersonal, and project management skills Ability to manage concurrent assignments effectively and efficiently incl. multi-task and prioritize work in a deadline oriented environment Strong attention to details, self-motivated and proactive with the ability to work in a team as well as independently in a fast-paced changing business and technical environment while displaying solid sense of ownership