Under the direction of the JACC Business Operations Manager this position is primarily responsible for assisting patients during the on-site registration and arrival processes for the professional office visit.  This individual is responsible for answering a multi-line phone system and routing the call to the appropriate department, the professional scheduling of appointments and verification of insurance benefits.  This individual is also responsible for the completion of registration by collecting accurate demographic information, insurance information, and collecting patient liability (if known) prior to the time of service.  Finally this position is responsible for basic customer service, promoting a positive patient experience and ensuring patient satisfaction.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Children's Hosp (Methodist Children's Hosp) and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

1 year Health care office experience or related field. Experience with Insurance Eligibility systems. 6 months Healthcare experience within Patient Access of Business office setting.

Preferred Qualifications:

1 year Out-patient registration experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.  We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.