UPMC is hiring Patient Services Representatives to support patient check-in at our hospitals and outpatient clinics in Allegheny County and Cranberry. Typically, schedules are Monday-Friday during daylight hours, however some schedules require evening and/or weekend availability. Apply today to talk more about what locations and schedules work best for you. 

Whether you are a seasoned professional or looking to start a new healthcare career, the Patient Services Representative position is a great opportunity for you! We are seeking candidates with strong customer service skills and a desire to enhance and create a positive experience during a patient’s visit to UPMC.

Responsibilities:

Guide patient through the check-in process  Collect copayments and any other applicable patient payments Confirm and/or update patient registration information Schedule or connect the patient to resources to schedule for ancillary services at checkout Assist patients in education of financial responsibility and connect them to advocacy resources as needed Confirm/verify insurance benefits with the appropriate carrier