Patient Services Navigator ID 2024-29800 Location Randolph Cancer Center Work Location US-NC-Asheboro Division : Name Cancer Center Department : Name WLCH-CHCC-Asheboro Executive Office Category PROFESSIONAL/MNGMNT Position Sub-Category CLINICAL Position Type Full Time (40 hours/week) Employment Type Employee Exempt/NonExempt Exempt FTE 1.00 Workforce Status Hybrid I Work Hours 40.00 Provider Schedule (specific schedule) 8:00am - 4:30pm On call Required No Sub Category Clinical Overview  The Patient Services Navigator is responsible for the assessment, evaluation and management of patient problems, such as personal or financial issues. This role develops a treatment plan that meets the assessed needs of the patient, collaborating with internal and external resources. The schedule for this position is Monday - Friday, 8:00am - 4:30pm.

Talent Pool - Administrative & Clerical

Responsibilities

 

 Collaborates with physicians, nurses and other hospital departments to help address patient/family needs, creating a treatment plan for the patient.Evaluates the personal, social, emotional and financial needs of patients and families to help limit the impediment of these needs to the effective treatment of the patient, increasing their rate of recovery and chance of successful treatment.Serves as a liaison for families and patients with hospitals, community and third party resources to assist the patient in navigating what can sometimes be a complex treatment plan.Maintains knowledge of and contacts external agencies such as care facilities and community resources to ease the patients treatment post-discharge, setting them up on a path of future success.Engages with the clinical care team to ensure that documentation and communication address the limitations of the patient and family, communicating clearly and effectively with clinical staff.Performs other duties as assigned. Qualifications

 

EDUCATION:Required: Bachelor's Degree of Social Work 

 

EXPERIENCE:Required: Three to five years' experience in patient navigation or case management.

 

LICENSURE/CERTIFICATION/REGISTRY/LISTING:  Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs

Software Powered by iCIMS
www.icims.com