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Patient Services Coordinator
Full-Time
9am-5pm
Department of Medicine Patient Services Coordinator
Overview:
A highly-visible role responsible for coordinating the day-to-day administrative operations of physician practices in the Department of Medicine. The Patient Services Coordinator is an expert in all administrative aspects related to high-quality, efficient patient care. Specific responsibilities include:
Answering and appropriately documenting and triaging all patient calls;Returning appropriate calls on behalf of physician;Scheduling patient appointments and completing a full patient registration when appropriate;Managing physician clinical, research and administrative schedules;Assisting with urgent patient issues as directed by the physician;Managing physician /patient correspondence through the hospital’s electronic medical record;Providing administrative support for physician dictation activity;Compiling physician expense reports and reimbursement requests and tracking physician spending;Maintaining inventory of office supplies and ordering supplies as needed;Providing back-up to other roles in the department as needed;Additional administrative responsibilities as directed by the physician, the supervisor or department leadership. QualificationsCompetencies/skills:
Superior written and oral communication skillsExceptional customer service and interpersonal skillsProven track record of building and maintaining productive working relationships with physiciansAbility to work collaboratively as part of a team; offers to help coworkers when neededDetail oriented with ability to multi-taskStrong critical thinking and organizational skillsDemonstrated ability to take initiative and ownership over one’s workAptitude for problem-solvingConsistently displays a positive attitude towards one’s work and work environmentConsistently displays professional appearanceExperience with Epic preferred; strong computer skills requiredIn-depth understanding of medical office workflows, systems and processesKnowledge of healthcare and health insurance, preferredFamiliarity with medical terminology, preferredBachelor’s degree preferred, associate’s degree required. Experience may be considered in lieu of education. Other Requirements #LI-Onsite Pay Range - Minimum USD $32.97/Hr. Pay Range - Maximum USD $37.36/Hr. Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMS
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