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HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.
Patient Services Coordinator
Full-Time
9am-5pm
Overview:
Hospital for Special Surgery, #1 in Orthopedics for the last 14 years, is currently looking for an experienced and energetic Full Time Patient Care Coordinator for one of our physician offices. In this role you will provide comprehensive administrative support to Dr. Drake’s practice and contribute to an environment of clinical excellence.
Your role is essential to promoting a professional atmosphere through courteous communication, cooperation and respect for patients, visitors and members of the healthcare team. In addition, you will be responsible for upholding stellar customer service practices for patients and families, as well as acting as a liaison to the physician and hospital departments.
DUTIES & ESSENTIAL JOB FUNCTIONS
Check-out patients following appointment with physician.Collect and post patient payments.Obtain pre-certifications and appointments for patient testing (MRI, CT Scans, etc).Scan and file medical information into individual patient accounts in EMR.Coordinator patient inquiries with physician and physician assistant.Settle credit card terminal at end of each patient appointment day.Complete doctor’s dictations and mail referring physicians.Schedule new patient and follow-up patient appointments.Answer incoming phone calls and take messages.Provide routine information to callers in a professional and efficient manner.Assist patients with prescription renewals.Provide assistance in day-to-day administration of office.Schedule surgeries and other ancillary tests as directed by physician or office managerFacilitate communication between physician and hospital departments, department management and patientsPerform other duties as assigned.Qualifications
To qualify you must have an Associate’s Degree and at least two years of related MD office/healthcare experience. Familiarity with medical terminology and general office protocol required. The ability to type 45-60 words per minute and exceptional organizational strengths are required, along with excellent written and verbal communication skills. Must be proficient in Microsoft Word, Excel, and PowerPoint.
Other Requirements #LI-Onsite Pay Range - Minimum USD $32.97/Hr. Pay Range - Maximum USD $37.36/Hr. Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMS
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