Posting Description

PATIENT SERVICE REPRESENTATIVE – DIAGNOSTIC SERVICES (PSR), MIT Health, to be responsible for patient flow and appointment scheduling; have extensive patient contact, both in person and by telephone; be responsible for front desk tasks, including check-in, collecting copays, and obtaining accurate insurance eligibility information, administrative tasks including phone calls, data entry, insurance reviews, filing, and scheduling appointments and procedures to coordinate within and across providers, service areas, and healthcare facilities; interacts with internal and external stakeholders by effectively communicating with referral providers and practices to facilitate management of complex patient issues; provide positive and effective customer service that supports departmental operations.