Patient Service Representative
Hunterdon Health Care System
Position Summary
+ Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care.
Primary Position Responsibilities
+ Registration/Checkout
+ Electronic Health Record
+ General Office Duties
+ Meeting Attendance
Work Contact Group (Internal/External)
+ HMC Employees, Providers, Patients & Families, Visitors, Vendors/Representatives
Reporting Relationships
+ Reports to (position):
+ Office/Practice Manager, Front Office Coordinator and/or Supervisor, Practice Director, Operations Manager
+ Supervises (position(s):
+ None
Qualifications
+ Minimum Education:
+ Required:
+ High School Diploma or Equivalent
+ Preferred:
+ None
+ Minimum Years of Experience (Amount, Type and Variation):
+ Required:
+ None
+ Preferred:
+ One year of medical office experience
+ License, Registry or Certification:
+ Required:
+ None
+ Preferred:
+ None
+ Knowledge, Skills and/or Abilities:
+ Required:
+ Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette
+ Preferred:
+ Knowledge of general office equipment
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